RM3660EC _56 Audio / Visual / Telematics _080752 NAVIGATION / MULTI INFO DISPLAY _0391865 NAVIGATION SYSTEM(for Gasoline Model with RST Switch) T

NAVIGATION / MULTI INFO DISPLAY NAVIGATION SYSTEM(for Gasoline Model with RST Switch) PROBLEM SYMPTOMS TABLE

NOTICE:: ·

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (for Gasoline Model with RST Switch)>PRECAUTION201906,202304,_56,_080752,_0391865,RM100000001HXF0,202304,999999,_56,_080752,_0391865,RM100000002C14N,

·

Before replacing the telematics transceiver, refer to Service Bulletin.

HINT:: ·

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.

·

Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display Function
Symptom	Suspected Area	Link
Black screen (no image appears on the navigation/audio screen)	Proceed to "Black Screen"	201906,999999,_56,_080752,_0391865,RM100000001HXFS,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Display does not dim when the tail switch is turned on	Proceed to "Illumination Circuit"	201906,202104,_56,_080752,_0391865,RM100000001I0YQ,202104,202205,_56,_080752,_0391865,RM100000001WMCW,202205,999999,_56,_080752,_0391865,RM1000000023ARA,
Display does not dim when the tail switch is turned on	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Power does not turn off (screen remains on)	Proceed to "Navigation Receiver Assembly Power Source Circuit"	201906,202101,_56,_080752,_0391865,RM100000001HMTS,202101,999999,_56,_080752,_0391865,RM100000001TGWM,
Power does not turn off (screen remains on)	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Screen is distorted	Proceed to "Navigation Receiver Assembly Power Source Circuit"	201906,202101,_56,_080752,_0391865,RM100000001HMTS,202101,999999,_56,_080752,_0391865,RM100000001TGWM,
Screen is distorted	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Screen flicker or color distortion	Proceed to "Screen Flicker or Color Distortion"	201906,999999,_56,_080752,_0391865,RM100000001HXFC,
Screen flicker or color distortion	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
When the shift lever is in R, an image of the area behind the vehicle is not displayed	Proceed to "Reverse Signal Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HMTQ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

Panel Switch and Touch Panel Switch Function
Symptom	Suspected Area	Link
Illumination for panel switches does not come on with tail switch on	Proceed to "Illumination Circuit"	201906,202104,_56,_080752,_0391865,RM100000001I0YQ,202104,202205,_56,_080752,_0391865,RM100000001WMCW,202205,999999,_56,_080752,_0391865,RM1000000023ARA,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Touch panel switch does not function	Proceed to "Touch Panel Switch does not Function"	201906,999999,_56,_080752,_0391865,RM100000001HXFB,
	Proceed to "Navigation Receiver Assembly Power Source Circuit"	201906,202101,_56,_080752,_0391865,RM100000001HMTS,202101,999999,_56,_080752,_0391865,RM100000001TGWM,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Navigation function switches can be operated while vehicle being driven	Proceed to "Parking Brake Switch Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HXFW,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
The handwriting input screen is not displayed or potential matches for the character currently being entered and potential matches for the next character are not displayed	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

Steering Pad Switch Function
Symptom	Suspected Area	Link
System cannot be operated by steering pad switch	Proceed to "Steering Pad Switch Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HXG9,
System cannot be operated by steering pad switch	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Illumination for steering pad switch does not come on with tail switch on	Proceed to "Illumination Circuit"	201906,202104,_56,_080752,_0391865,RM100000001I0YQ,202104,202205,_56,_080752,_0391865,RM100000001WMCW,202205,999999,_56,_080752,_0391865,RM1000000023ARA,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

Navigation Function
Symptom	Suspected Area	Link
Date and time on navigation screen are different from actual date and time	Proceed to Check Vehicle Signal in Operation Check	202007,999999,_56,_080752,_0391865,RM100000001NFX2,
	Check that the telematics system is operating normally	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Vehicle position mark deviates from correct position and does not return to correct position	Proceed to Check Vehicle Signal in Operation Check	202007,999999,_56,_080752,_0391865,RM100000001NFX2,
	Check that the telematics system is operating normally	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Cursor or map rotates when vehicle is stopped	Proceed to "Cursor or Map Rotates when Vehicle Stopped"	201906,999999,_56,_080752,_0391865,RM100000001HXFE,
Cursor or map rotates when vehicle is stopped	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Vehicle position mark moves in the opposite direction to the vehicle	Proceed to "Cursor or Map Rotates when Vehicle Stopped"	201906,999999,_56,_080752,_0391865,RM100000001HXFE,
	Proceed to "Reverse Signal Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HMTQ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Vehicle position mark deviates from and returns to correct position repeatedly	Drive the vehicle for sensor learning (at a place where GPS signals can be received, drive the vehicle clockwise and counterclockwise in at least a 200 meter square 2 times or more)	-
	Proceed to Check Vehicle Signal in Operation Check	202007,999999,_56,_080752,_0391865,RM100000001NFX2,
	Check that the telematics system is operating normally	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Vehicle position mark moves slow or fast	Proceed to Check Vehicle Signal in Operation Check	202007,999999,_56,_080752,_0391865,RM100000001NFX2,
	Check that the telematics system is operating normally	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Voice guidance does not function	Proceed to "Voice Guidance does not Function"	201906,999999,_56,_080752,_0391865,RM100000001HXFG,
	Proceed to "Mute Signal Circuit between Navigation Receiver and Telematics Transceiver"	201906,999999,_56,_080752,_0391865,RM100000001HQY4,
	Proceed to "Speaker Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HXFX,
	Telematics Transceiver	202007,202304,_56,_080753,_0394060,RM100000001NPQZ,202304,999999,_56,_080753,_0394060,RM100000002B7YJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Map display is incomplete	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Route cannot be calculated	Proceed to "Route cannot be Calculated"	201906,999999,_56,_080752,_0391865,RM100000001HXFH,
Route cannot be calculated	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Navigation system cannot record memory point registration or each item setting	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
A message indicating to wait for a while because of low temperature is displayed	Start the engine and increase cabin temperature (near navigation receiver assembly)	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
A message is displayed because map data cannot be read, and current position screen is not displayed	If a message appears only when driving on rough roads, check if the message disappears when vehicle is stopped	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Map screen turns white or blue (switches and own vehicle position mark are also displayed normally)	Change map scale to the smallest (a scale that shows a large area)	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

General Audio Function
Symptom	Suspected Area	Link
Pressing power switch does not turn on system	Proceed to "Navigation Receiver Assembly Power Source Circuit"	201906,202101,_56,_080752,_0391865,RM100000001HMTS,202101,999999,_56,_080752,_0391865,RM100000001TGWM,
Pressing power switch does not turn on system	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
No sound can be heard from speakers	Proceed to "No Sound can be Heard from Speakers"	201906,999999,_56,_080752,_0391865,RM100000001HXF8,
	Proceed to "Mute Signal Circuit between Navigation Receiver and Telematics Transceiver"	201906,999999,_56,_080752,_0391865,RM100000001HQY4,
	Proceed to "Speaker Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HXFX,
	Telematics Transceiver	202007,202304,_56,_080753,_0394060,RM100000001NPQZ,202304,999999,_56,_080753,_0394060,RM100000002B7YJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Abnormal noise occurs	Proceed to "Noise Occurs"	201906,999999,_56,_080752,_0391865,RM100000001HXF7,
	Proceed to "Mute Signal Circuit between Navigation Receiver and Telematics Transceiver"	201906,999999,_56,_080752,_0391865,RM100000001HQY4,
	Telematics Transceiver	202007,202304,_56,_080753,_0394060,RM100000001NPQZ,202304,999999,_56,_080753,_0394060,RM100000002B7YJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Sound quality is bad in all modes (volume is too low)	Proceed to "Poor Sound Quality in All Modes (Low Volume)"	201906,999999,_56,_080752,_0391865,RM100000001HXFD,
	Proceed to "Mute Signal Circuit between Navigation Receiver and Telematics Transceiver"	201906,999999,_56,_080752,_0391865,RM100000001HQY4,
	Proceed to "Speaker Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HXFX,
	Telematics Transceiver	202007,202304,_56,_080753,_0394060,RM100000001NPQZ,202304,999999,_56,_080753,_0394060,RM100000002B7YJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

FM or AM Radio Function
Symptom	Suspected Area	Link
Radio broadcast cannot be received or poor reception	Proceed to "Radio Broadcast cannot be Received or Poor Reception"	201906,999999,_56,_080752,_0391865,RM100000001HXF9,
Radio broadcast can be received but radio station cannot be displayed (some radio stations do not provide their name information)	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Radio broadcast can be displayed but radio broadcast cannot be heard from speakers	Check the volume settings	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

"Bluetooth" Hands-free Function
Symptom	Suspected Area	Link
"Bluetooth" is inoperative (in-vehicle device cannot be recognized by the cellular phone)	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
"Bluetooth" compatible cellular phone cannot be registered	Proceed to "Cellular Phone Registration Failure"	201906,999999,_56,_080752,_0391865,RM100000001HXFI,
"Bluetooth" compatible cellular phone cannot be connected	Check that no other cellular phone is connected as a hands-free device	-
	Bring the cellular phone near the in-vehicle device and reconnect it	-
	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
"Bluetooth" compatible cellular phone cannot be connected automatically (can be connected manually)	Check that "Bluetooth" automatic connection setting of the cellular phone is on	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
"Bluetooth" compatible cellular phone connection is disconnected	Bring the cellular phone near the in-vehicle device and check if it is reconnected	-
	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Message that prompts to check the cellular phone is displayed	Bring the cellular phone near the in-vehicle device and check if it is reconnected	-
	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
When the engine switch is turned on (ACC), instructions for checking the connection condition between the in-vehicle device and cellular phone are displayed	Turn the cellular phone connection conformation display on the in-vehicle device off	-
Phonebook data cannot be transferred	Check that the phonebook data automatic transfer setting of the cellular phone is set to on	-
	Enter "1234" into the "Bluetooth" phone (when transferring phonebook data, OBEX authentication may be required)	-
	Check that no applications on the cellular phone are operating	-
	If using "Bluetooth" audio function, cancel the "Bluetooth" audio player connection and check the operation	-
	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Phonebook data is cleared	Check that no other cellular phone is connected as a hands-free device	-
	Bring the cellular phone near the in vehicle device and reconnect it	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Cellular phone cannot make outgoing/incoming calls	Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate device again	-
	Check that the cellular phone can make outgoing/incoming calls properly when not connected via "Bluetooth"	-
	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Other caller's voice is interrupted by noise or sound quality is poor	Check the receiving voice volume (if it is too high, voice may sound distorted)	-
	Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly	-
	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Other caller's voice cannot be heard	Check that reception voice volume is not set to minimum	-
	Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly	-
	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Caller's voice (your voice) is interrupted by noise or sound quality is poor	Check the transmitting voice volume (if it is too high, voice may sound distorted)	-
	Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence)	-
	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"	201906,999999,_56,_080752,_0391865,RM100000001HX73,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Other caller cannot hear your voice	Check that the mute button is not on	-
	Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence)	-
	Proceed to "Cellular Phone Inspection"	201906,999999,_56,_080752,_0391865,RM100000001HXFJ,
	Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"	201906,999999,_56,_080752,_0391865,RM100000001HX73,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
"Bluetooth" can be connected while driving	Proceed to "Parking Brake Switch Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HXFW,
	Proceed to "Vehicle Speed Signal Circuit between Navigation Receiver Assembly and Combination Meter"	201906,202104,_56,_080752,_0391865,RM100000001HXFT,202104,999999,_56,_080752,_0391865,RM100000001WIVE,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

"Bluetooth" Audio Function
Symptom	Suspected Area	Link
Portable player cannot be registered	Proceed to "Portable Player cannot be Registered"	201906,999999,_56,_080752,_0391865,RM100000001HXFQ,
Portable player cannot be registered	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Portable player cannot be connected manually/automatically	Proceed to "Portable Player cannot be Registered"	201906,999999,_56,_080752,_0391865,RM100000001HXFQ,
	Proceed to "Portable Player cannot be Connected Manually/Automatically"	201906,999999,_56,_080752,_0391865,RM100000001HXFO,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth"	Proceed to "Portable Player cannot be Registered"	201906,999999,_56,_080752,_0391865,RM100000001HXFQ,
	Proceed to "Portable Player cannot be Connected Manually/Automatically"	201906,999999,_56,_080752,_0391865,RM100000001HXFO,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Sound of portable player cannot be heard from speakers, or sound is low	Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"	201906,999999,_56,_080752,_0391865,RM100000001HXFK,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Portable player does not play even after "Bluetooth" audio mode is selected	Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"	201906,999999,_56,_080752,_0391865,RM100000001HXFL,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Portable player does not play	Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"	201906,999999,_56,_080752,_0391865,RM100000001HXFL,
Portable player does not play	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Track information such as track number, track name, elapsed play time and playlist is not displayed	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	201906,999999,_56,_080752,_0391865,RM100000001HXFM,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Operation switches for portable player such as play, pause, repeat, random and scan are toned down	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	201906,999999,_56,_080752,_0391865,RM100000001HXFM,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Battery condition of portable player is not displayed	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	201906,999999,_56,_080752,_0391865,RM100000001HXFM,
Battery condition of portable player is not displayed	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
"Bluetooth" signal condition is not displayed	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	201906,999999,_56,_080752,_0391865,RM100000001HXFM,
"Bluetooth" signal condition is not displayed	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Portable player cannot pause, select file, fast forward, fast rewind, play at random	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	201906,999999,_56,_080752,_0391865,RM100000001HXFM,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Noise occurs or sound skips when portable player plays	Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"	201906,999999,_56,_080752,_0391865,RM100000001HXFN,
Noise occurs or sound skips when portable player plays	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Registered device cannot be deleted	Proceed to "Registered Device cannot be Deleted"	201906,999999,_56,_080752,_0391865,RM100000001HXFP,
Registered device cannot be deleted	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

USB Audio System Function
Symptom	Suspected Area	Link
USB audio system sound cannot be heard or sound quality is bad (USB connector is used)	Proceed to "Data Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"	201906,999999,_56,_080752,_0391865,RM100000001HMTP,
	No. 1 stereo jack adapter assembly	201906,202304,_56,_080751,_0392322,RM100000001HPVP,202304,999999,_56,_080751,_0392322,RM100000002AIOI,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
USB device is not recognized	Proceed to "USB Audio System Recognition/Play Error"	201906,999999,_56,_080752,_0391865,RM100000001HXFR,
	No. 1 stereo jack adapter assembly	201906,202304,_56,_080751,_0392322,RM100000001HPVP,202304,999999,_56,_080751,_0392322,RM100000002AIOI,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Track information such as track, artist and album names is not displayed	Proceed to "USB Audio System Recognition/Play Error"	201906,999999,_56,_080752,_0391865,RM100000001HXFR,
	No. 1 stereo jack adapter assembly	201906,202304,_56,_080751,_0392322,RM100000001HPVP,202304,999999,_56,_080751,_0392322,RM100000002AIOI,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
USB device is recognized but cannot play or play in a sorted order	Proceed to "USB Audio System Recognition/Play Error"	201906,999999,_56,_080752,_0391865,RM100000001HXFR,
	No. 1 stereo jack adapter assembly	201906,202304,_56,_080751,_0392322,RM100000001HPVP,202304,999999,_56,_080751,_0392322,RM100000002AIOI,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
User set album cover art cannot be displayed	Check that a JPEG file is used for the album cover art registered to the music data in the USB device	-
User set album cover art cannot be displayed	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
"iPod" battery cannot be charged	Proceed to "USB Audio System Recognition/Play Error"	201906,999999,_56,_080752,_0391865,RM100000001HXFR,
	No. 1 stereo jack adapter assembly	201906,202304,_56,_080751,_0392322,RM100000001HPVP,202304,999999,_56,_080751,_0392322,RM100000002AIOI,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

Fuel Consumption Function
Symptom	Suspected Area	Link
Graph is not displayed on "Trip Information" screen	Recheck with the engine running	-
Graph is not displayed on "Trip Information" screen	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Cruise range is not displayed on "Trip Information" screen	Turn the engine switch on (IG) and recheck	-
Cruise range is not displayed on "Trip Information" screen	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Graph is not updated on "Past record" screen even though "Clear" is selected	Turn the engine switch on (IG) and recheck	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
Graph is not displayed on "Past record" screen	Turn the engine switch on (IG) and recheck	-
Graph is not displayed on "Past record" screen	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

"Baidu CarLife" Function (w/ "Baidu CarLife" Function)
Symptom	Suspected Area	Link
"Baidu CarLife" function cannot be started (smartphone battery can be charged)	Check that the smartphone is "Baidu CarLife" compatible	-
	Check that the smartphone is connected to the No. 1 stereo jack adapter assembly via an appropriate cable	-
	Check that "Baidu CarLife" is installed on the smartphone	-
	Check navigation receiver assembly settings	-
	Check connection of smartphone to navigation receiver assembly	-
	Navigation receiver assembly	201906,202101,_56,_080751,_0392316,RM100000001HPV4,202101,202304,_56,_080751,_0392316,RM100000001T5P3,202304,999999,_56,_080751,_0392316,RM100000002AINP,
"Baidu CarLife" function can be started but sound cannot be heard (smartphone battery can be charged)	Check that sound can be output from the speakers	-
	Check that sound can be output from the smartphone	-
	Check that the volume is not set to "0"	-
	Check that mute is off	-
	Check "Baidu CarLife" function using another compatible smartphone	-
	Navigation receiver assembly	201906,202101,_56,_080751,_0392316,RM100000001HPV4,202101,202304,_56,_080751,_0392316,RM100000001T5P3,202304,999999,_56,_080751,_0392316,RM100000002AINP,

"Wi-Fi" Function
Symptom	Suspected Area	Link
"Wi-Fi" connection cannot be established	Check smartphone settings	-
	Check navigation receiver assembly settings	-
	Check connection of smartphone to navigation receiver assembly	-
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

Voice Recognition Function
Symptom	Suspected Area	Link
When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly	Proceed to "Voice is not Recognized"	202007,999999,_56,_080752,_0391865,RM100000001NH8U,
	Proceed to "Microphone Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HX73,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

Body Device Voice Recognition Function (w/ Body Device Voice Recognition Function)
Symptom	Suspected Area	Link
Voice menu screen is not displayed (voice recognition function does not turn on)	Check if the voice recognition prompt function is on	-
	Proceed to "Touch Panel Switches do not Function"	201906,999999,_56,_080752,_0391865,RM100000001HXFB,
	Proceed to "Steering Pad Switch Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HXG9,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,
When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly	Proceed to "Voice is not Recognized"	202007,999999,_56,_080752,_0391865,RM100000001NH8U,
	Proceed to "Microphone Circuit"	201906,999999,_56,_080752,_0391865,RM100000001HX73,
	Navigation receiver assembly	202007,202205,_56,_080752,_0391866,RM100000001NPR2,202205,202304,_56,_080752,_0391866,RM1000000022YUX,202304,999999,_56,_080752,_0391866,RM100000002B050,

Home Appliance Link Function (w/ Home Appliance Link Function)
Symptom	Suspected Area	Link
The home appliance link function cannot be operated by voice control.	Proceed to "Telematics System"	201906,202304,_56,_080753,_0397006,RM100000001IM9M,202304,999999,_56,_080753,_0397006,RM100000002BIW7,
Home appliance link list is not displayed.	Proceed to "Telematics System"	201906,202304,_56,_080753,_0397006,RM100000001IM9M,202304,999999,_56,_080753,_0397006,RM100000002BIW7,