Check that the vehicle and cellular phone meet the following conditions:
If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.
"Bluetooth" setting of the cellular phone is on.
Operating system and software of the cellular phone are the latest versions.
There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
Register the cellular phone again and check if it is registered correctly.
If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
A
B
Restart the cellular phone.
Turn the engine switch off.
Turn the engine switch on (ACC).
Register the cellular phone as a connected device again and check if it is registered correctly.
If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
A
B
Place the cellular phone close to the navigation receiver assembly.
Register the cellular phone as a connected device again and check if it is registered correctly.
If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
A
B
Clear all "Bluetooth" devices registered to the cellular phone and navigation receiver assembly.
Register the cellular phone as a connected device again and check if it is registered correctly.
If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
A
B
Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.
Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
A
B
Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.
Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
A
B