If the power back door system cannot be operated using any switch, the multiplex network door ECU may not have been initialized, or there may be a malfunction in the power back door sensor assembly circuit, CAN communication system, back door closer, meter/gauge system, multiplex network door ECU power source circuit, or multiplex network door ECU.
The power back door system uses the CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the power back door system after confirming that the CAN communication system is functioning properly.
Inspect the fuses for circuits related to this system before performing the following procedure.
If the multiplex network door ECU has been removed and installed or replaced, or if any of the connectors have been disconnected, initialize the power back door system.
If the 2-step unlock function is enabled via customize settings, only the driver door unlocks when the first unlock operation is performed and the power back door does not operate as all the doors are not unlocked.
Read the customize setting "Unlock Key Twice Function" according to the display on the GTS.
| Result | Proceed to |
|---|---|
| The customize setting is "Disable" | A |
| The customize setting is "Enable" | B |
A
B
Read the customize setting "Wireless Unlock Twice Function" according to the display on the GTS.
| Result | Proceed to |
|---|---|
| The customize setting is "Disable" | A |
| The customize setting is "Enable" | B |
A
B
Read the customize setting "Entry Unlock Twice Function" according to the display on the GTS.
for Gasoline Model: Click hereVehicle Interior>THEFT DETERRENT / KEYLESS ENTRY>SMART ENTRY AND START SYSTEM (for Entry Function, Gasoline Model)>CUSTOMIZE PARAMETERS202111,202203,_58,_111832,_0509383,RM10000000204XA,202203,999999,_58,_111832,_0509383,RM1000000022FOO,
| Result | Proceed to |
|---|---|
| The customize setting is "Disable" | A |
| The customize setting is "Enable" | B |
A
B
Check that the shift position indicator operates correctly and the speedometer indicates 0 km/h (0 mph) when the vehicle is stopped with the hybrid control system*1 or engine*2 started.
*1: for HV Model
*2: for Gasoline Model
Combination meter operates normally
| Proceed to |
|---|
| OK |
| NG |
OK
NG
for Optitron Meter Type: Click hereVehicle Interior>METER / GAUGE / DISPLAY>METER / GAUGE SYSTEM (for Optitron Meter Type)>HOW TO PROCEED WITH TROUBLESHOOTING202111,999999,_58,_111835,_0504957,RM100000001ZKLL,
for TFT Meter Type: Click hereVehicle Interior>METER / GAUGE / DISPLAY>METER / GAUGE SYSTEM (for TFT Meter Type)>HOW TO PROCEED WITH TROUBLESHOOTING202111,999999,_58,_111835,_0504958,RM100000001ZKMB,
Check for DTCs.
DTC is not output
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Read the Data List according to the display on the GTS.
| Tester Display | Measurement Item | Range | Normal Condition | Diagnostic Note |
|---|---|---|---|---|
| Half Latch Switch | Latch switch signal | ON or OFF | Back door opened condition: ON
Back door closed condition: OFF |
- |
| Closer Position Switch | Initial switch signal | ON or OFF | Back door opened condition: ON
Back door closed condition: ON |
- |
| Pawl Switch | Pawl switch signal | ON or OFF | Back door opened condition: OFF
Back door closed condition: OFF |
- |
| Courtesy Switch | Back door courtesy switch signal | ON or OFF | Back door opened condition: ON
Back door closed condition: OFF |
- |
| Tester Display |
|---|
| Half Latch Switch |
| Closer Position Switch |
| Pawl Switch |
| Courtesy Switch |
| Result | Proceed to |
|---|---|
| The ON/OFF switches normally depending on the back door condition (open or close). | A |
| The ON/OFF not switches normally depending on the back door condition (open or close). | B |
A
B
| *a | Rear view of wire harness connector
(to Multiplex Network Door ECU) |
Measure the resistance according to the value(s) in the table below.
| Tester Connection | Condition | Specified Condition |
|---|---|---|
|
Click Location & Routing(T13)Location & Routingewd_type=routing;type=c;code=T13 Click Connector(T13)Body>No. 1 Back Door Wire>Multiplex Network Door ECUewd_type=component;type=c;code=T13;pinno=10 |
||
| T13-10 (GND) - Body ground | Always | Below 1 Ω |
Measure the voltage according to the value(s) in the table below.
| Tester Connection | Condition | Specified Condition |
|---|---|---|
|
Click Location & Routing(T12,T13)Location & Routingewd_type=routing;type=c,c;code=T12,T13 Click Connector(T12)Body>No. 1 Back Door Wire>Multiplex Network Door ECUewd_type=component;type=c;code=T12;pinno=20,18 Click Connector(T13)Body>No. 1 Back Door Wire>Multiplex Network Door ECUewd_type=component;type=c;code=T13;pinno=1 |
||
| T12-20 (ECUB) - Body ground | Ignition switch off | 11 to 14 V |
| T13-1 (B) - Body ground | Ignition switch off | 11 to 14 V |
| T12-18 (IG) - Body ground | Ignition switch ON | 11 to 14 V |
| Ignition switch off | Below 1 V | |
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Read the Data List according to the display on the GTS.
| Tester Display | Measurement Item | Range | Normal Condition | Diagnostic Note |
|---|---|---|---|---|
| PBD Main Switch | Power back door ON/OFF signal | ON or OFF | Current customize setting displayed | Setting can be changed on "System Setting" on the multi-information display |
| Tester Display |
|---|
| PBD Main Switch |
The display is as specified in the normal condition column.
| Proceed to |
|---|
| OK |
| NG |
OK
NG
for Optitron Meter Type: Click hereVehicle Interior>METER / GAUGE / DISPLAY>METER / GAUGE SYSTEM (for Optitron Meter Type)>HOW TO PROCEED WITH TROUBLESHOOTING202111,999999,_58,_111835,_0504957,RM100000001ZKLL,
for TFT Meter Type: : Click hereVehicle Interior>METER / GAUGE / DISPLAY>METER / GAUGE SYSTEM (for TFT Meter Type)>HOW TO PROCEED WITH TROUBLESHOOTING202111,999999,_58,_111835,_0504958,RM100000001ZKMB,
Read the Data List according to the display on the GTS.
| Tester Display | Measurement Item | Range | Normal Condition | Diagnostic Note |
|---|---|---|---|---|
| PBD Touch Sensor RH | Power back door sensor assembly RH signal | ON, OFF or Open | ON: Power back door sensor assembly RH pressed
OFF: Power back door sensor assembly RH not pressed Open: Power back door sensor assembly RH circuit open |
- |
| PBD Touch Sensor LH | Power back door sensor assembly LH signal | ON, OFF or Open | ON: Power back door sensor assembly LH pressed
OFF: Power back door sensor assembly LH not pressed Open: Power back door sensor assembly LH circuit open |
- |
| Tester Display |
|---|
| PBD Touch Sensor RH |
| PBD Touch Sensor LH |
| Result | Proceed to |
|---|---|
| The values of Data List items "PBD Touch Sensor RH" and "PBD Touch Sensor LH" change to "ON" or "OFF" in accordance with the operation of the sensors. | A |
| The value of Data List item "PBD Touch Sensor RH" does not change to "ON" or "OFF" in accordance with the operation of the power back door sensor assembly RH. | B |
| The value of Data List item "PBD Touch Sensor LH" does not change to "ON" or "OFF" in accordance with the operation of the power back door sensor assembly LH. | C |
A
B
C
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Disconnect the T12 multiplex network door ECU connector.
Measure the resistance according to the value(s) in the table below.
| Tester Connection | Condition | Specified Condition |
|---|---|---|
|
Click Location & Routing(T5,T12)Location & Routingewd_type=routing;type=c,c;code=T5,T12 Click Connector(T5)Body>No. 1 Back Door Wire>Power Back Door Sensor Assembly RHewd_type=component;type=c;code=T5;pinno=1,2 Click Connector(T12)Body>No. 1 Back Door Wire>Multiplex Network Door ECUewd_type=component;type=c;code=T12;pinno=6,24 |
||
| T5-1 (OSR) - T12-6 (OSR) | Always | Below 1 Ω |
| T5-2 (OSRE) - T12-24 (OSE) | Always | Below 1 Ω |
| T5-1 (OSR) or T12-6 (OSR) - Body ground | Always | 10 kΩ or higher |
| T5-2 (OSRE) or T12-24 (OSE) - Body ground | Always | 10 kΩ or higher |
| Proceed to |
|---|
| OK |
| NG |
OK
NG
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Disconnect the T12 multiplex network door ECU connector.
Measure the resistance according to the value(s) in the table below.
| Tester Connection | Condition | Specified Condition |
|---|---|---|
|
Click Location & Routing(T6,T12)Location & Routingewd_type=routing;type=c,c;code=T6,T12 Click Connector(T6)Body>No. 1 Back Door Wire>Power Back Door Sensor Assembly LHewd_type=component;type=c;code=T6;pinno=1,2 Click Connector(T12)Body>No. 1 Back Door Wire>Multiplex Network Door ECUewd_type=component;type=c;code=T12;pinno=26,24 |
||
| T6-1 (OSL) - T12-26 (OSL) | Always | Below 1 Ω |
| T6-2 (OSLE) - T12-24 (OSE) | Always | Below 1 Ω |
| T6-1 (OSL) or T12-26 (OSL) - Body ground | Always | 10 kΩ or higher |
| T6-2 (OSLE) or T12-24 (OSE) - Body ground | Always | 10 kΩ or higher |
| Proceed to |
|---|
| OK |
| NG |
OK
NG
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Click hereVehicle Interior>DOOR LOCK>BACK DOOR LOCK>REMOVAL202111,999999,_58,_111830,_0501509,RM100000001Z6GX,
Disconnect the T13 multiplex network door ECU connector.
Disconnect the T8 back door lock with courtesy light switch assembly connector.
Measure the resistance according to the value(s) in the table below.
| Tester Connection | Condition | Specified Condition |
|---|---|---|
|
Click Location & Routing(T13,T8)Location & Routingewd_type=routing;type=c,c;code=T13,T8 Click Connector(T13)Body>No. 1 Back Door Wire>Multiplex Network Door ECUewd_type=component;type=c;code=T13;pinno=4,3 Click Connector(T8)Body>No. 1 Back Door Wire>Back Door Lock Assembly with Courtesy Light Switchewd_type=component;type=c;code=T8;pinno=2,1 |
||
| T13-4 (DC+) - T8-2 (M+) | Always | Below 1 Ω |
| T13-3 (DC-) - T8-1 (M-) | Always | Below 1 Ω |
| T13-4 (DC+) or T8-2 (M+) - Body ground | Always | 10 kΩ or higher |
| T13-3 (DC-) or T8-1 (M-) - Body ground | Always | 10 kΩ or higher |
| Proceed to |
|---|
| OK |
| NG |
OK
NG