RM3660EC _56 Audio / Visual / Telematics _080752 NAVIGATION / MULTI INFO DISPLAY _0391865 NAVIGATION SYSTEM(for Gasoline Model with RST Switch) Y

NAVIGATION / MULTI INFO DISPLAY  NAVIGATION SYSTEM(for Gasoline Model with RST Switch)  HOW TO PROCEED WITH TROUBLESHOOTING  


CAUTION / NOTICE / HINT

HINT:

Use the following procedure to troubleshoot the navigation system.


PROCEDURE

1.VEHICLE BROUGHT TO WORKSHOP
Result:
Proceed to
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2.CUSTOMER PROBLEM ANALYSIS
2.CUSTOMER PROBLEM ANALYSIS
·

When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.

·

Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.

·

The following 5 items are important points for problem analysis:

What Vehicle model, system name
When Date, time, occurrence frequency
Where Road conditions
Under what conditions? Driving conditions, weather conditions
How did it happen? Problem symptoms


Result:
Proceed to
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NEXT

3.INSPECT BATTERY VOLTAGE
3.INSPECT BATTERY VOLTAGE
a.

Measure the battery voltage.

Standard Voltage:

11 to 14 V


HINT:

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.



Result:
Proceed to
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NEXT

4.CHECK CABIN
4.CHECK CABIN
a.

Check that condensation is not likely to occur in the cabin and that the temperature is not high or extremely low in the cabin.

OK:

Condensation is not likely being produced and the temperature is not high or extremely low.


HINT:
·

A humid cabin and a rapid change in temperature may lead to condensation. Condensation in the cabin may cause a short circuit.

·

The navigation system may not operate normally when the temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher.




Result:
Proceed to
OK
NG



OK

5.CHECK INTERNAL MEMORY

NG

SET CABIN TO APPROPRIATE TEMPERATURE

6.CHECK NAVIGATION SYSTEM NORMAL CONDITION
a.

Refer to Check Navigation System Normal Condition.

Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (for Gasoline Model with RST Switch)>OPERATION CHECK

Result:
Result Proceed to
Symptom is not normal operation. A
Symptom is normal operation. B




A

7.PROBLEM SYMPTOMS TABLE

B

END

7.PROBLEM SYMPTOMS TABLE
a.

Refer to Problem Symptoms Table.

Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (for Gasoline Model with RST Switch)>PROBLEM SYMPTOMS TABLE

Result:
Result Proceed to
Fault is not listed in Problem Symptoms Table. A
Fault is listed in Problem Symptoms Table. B




A

8.PERFORM TROUBLESHOOTING BASED ON PROBLEM SYMPTOM

B

9.CHECK CIRCUIT
9.CHECK CIRCUIT
a.

Adjust, repair or replace as necessary.


Result:
Proceed to
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NEXT

10.PERFORM CONFIRMATION TEST
10.PERFORM CONFIRMATION TEST
Result:
Proceed to
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NEXT

END