RM38N0EC _58 Vehicle Interior _112347 MY SETTINGS _0509387 MY SETTINGS SYSTEM J

MY SETTINGS  MY SETTINGS SYSTEM  Cannot Reproduce the Driving Position  


DESCRIPTION

After the driver door is opened and closed, face recognition begins. When face recognition is complete, the driving position linked with the recognized face ID is recalled.

CAUTION / NOTICE / HINT

NOTICE:
·

When replacing the combination meter assembly, always replace it with a new one. If a combination meter assembly which was installed to another vehicle is used, the information stored in it will not match the information from the vehicle and a DTC may be stored.

·

Depending on the conditions of the cabin object recognition camera, the environmental conditions of the vehicle interior, the background, etc., face ID registration/face recognition may not complete successfully. Refer to Precaution When Performing Face Recognition before performing face ID registration/face recognition.

Click hereVehicle Interior>MY SETTINGS>MY SETTINGS SYSTEM>PRECAUTION

·

Before replacing the main body ECU (multiplex network body ECU), refer to Service Bulletin.



PROCEDURE

1.CHECK DTC OUTPUT
a.

Check for DTCs.

Body Electrical > Combination Meter > Trouble Codes
50001 409

OK:

DTCs are not output.


Result:
Proceed to
OK
NG



OK

2.CHECK NAVIGATION SYSTEM (DIAGNOSTIC SYSTEM CHECK MODE)

NG

GO TO DIAGNOSTIC TROUBLE CODE CHART

2.CHECK NAVIGATION SYSTEM (DIAGNOSTIC SYSTEM CHECK MODE)
a.

Using the navigation system, check the diagnostic system check mode screen.

Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM>OPERATION CHECK


b.

Check that NG is not displayed for Meter.


OK:

NG is not displayed for Meter


Result:
Proceed to
OK
NG



OK

3.CHECK NAVIGATION DISPLAY (FACE ID REGISTRATION SETTINGS)

NG

GO TO METER / GAUGE SYSTEM

Click hereVehicle Interior>METER / GAUGE / DISPLAY>METER / GAUGE SYSTEM (for TFT Meter Type)>HOW TO PROCEED WITH TROUBLESHOOTING


3.CHECK NAVIGATION DISPLAY (FACE ID REGISTRATION SETTINGS)
a.

Operate the navigation screen and confirm that a face ID is registered.

HINT:

Enter the Personal Center > Face ID Setting of the navigation system.



OK:

The face ID is registered.


Result:
Proceed to
OK
NG



OK

4.PERFORM FACE ID RECOGNITION

NG

REGISTER RECOGNITION CODE

Click hereVehicle Interior>MY SETTINGS>MY SETTINGS SYSTEM>REGISTRATION


4.PERFORM FACE ID RECOGNITION
a.

Have the customer recall the driving position using face recognition.

NOTICE:

Refer to Precaution for the My Settings System before performing face ID registration/face recognition.

Click hereVehicle Interior>MY SETTINGS>MY SETTINGS SYSTEM>PRECAUTION


i.

Open and close the driver door.

HINT:

By opening and closing the driver door, face recognition begins.



ii.

Face in the direction of the cabin object recognition camera until recognition is complete.



b.

Check that Recall driving position? is displayed on the multi-information display in the combination meter assembly within approximately 8 seconds.


OK:

Recall driving position? is displayed


Result:
Proceed to
OK
NG



OK

5.CHECK FRONT POWER SEAT CONTROL SYSTEM (w/ Memory)

NG

7.CHECK LIGHTING SYSTEM (INT)
5.CHECK FRONT POWER SEAT CONTROL SYSTEM (w/ Memory)
a.

Check the front power seat control system.

Click hereVehicle Interior>SEAT>FRONT POWER SEAT CONTROL SYSTEM (w/ Memory)>OPERATION CHECK


Result:
Result Proceed to
Front power seat control system operates properly A
Front power seat control system does not operate properly B



A

6.CHECK POWER MIRROR CONTROL SYSTEM (w/ Memory)

B

GO TO FRONT POWER SEAT CONTROL SYSTEM (w/ Memory)

Click hereVehicle Interior>SEAT>FRONT POWER SEAT CONTROL SYSTEM (w/ Memory)>HOW TO PROCEED WITH TROUBLESHOOTING


6.CHECK POWER MIRROR CONTROL SYSTEM (w/ Memory)
a.

Check the power mirror control system.

Click hereVehicle Exterior>MIRROR (EXT)>POWER MIRROR CONTROL SYSTEM (w/ Memory)>OPERATION CHECK


Result:
Result Proceed to
Power mirror control system operates properly A
Power mirror control system does not operate properly B



A

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)

Click herePower Source / Network>POWER DISTRIBUTION>MAIN BODY ECU>REMOVAL


B

GO TO POWER MIRROR CONTROL SYSTEM (w/ Memory)

Click hereVehicle Exterior>MIRROR (EXT)>POWER MIRROR CONTROL SYSTEM (w/ Memory)>HOW TO PROCEED WITH TROUBLESHOOTING


7.CHECK LIGHTING SYSTEM (INT)
a.

Check the lighting system.

Click hereVehicle Interior>LIGHTING (INT)>LIGHTING SYSTEM>OPERATION CHECK


Result:
Result Proceed to
Lighting system operates properly A
Lighting system does not operate properly B



A

8.PERFORM FACE ID REGISTRATION AGAIN

B

GO TO LIGHTING SYSTEM (INT) (Front Door Courtesy Switch Circuit)

Click hereVehicle Interior>LIGHTING (INT)>LIGHTING SYSTEM>Front Door Courtesy Switch Circuit


8.PERFORM FACE ID REGISTRATION AGAIN
a.

Have the customer perform face ID registration.

Click hereVehicle Interior>MY SETTINGS>MY SETTINGS SYSTEM>REGISTRATION

NOTICE:

Refer to Precaution for the My Settings System before performing face ID registration/face recognition.

Click hereVehicle Interior>MY SETTINGS>MY SETTINGS SYSTEM>PRECAUTION



OK:

Face ID registration is possible.


Result:
Proceed to
OK
NG



OK

REPLACE COMBINATION METER ASSEMBLY

Click hereVehicle Interior>METER / GAUGE / DISPLAY>COMBINATION METER>REMOVAL


NG

GO TO OTHER DIAGNOSTIC PROCEDURE (Cannot Register the Face ID)

Click hereVehicle Interior>MY SETTINGS>MY SETTINGS SYSTEM>PROBLEM SYMPTOMS TABLE