RM36D0EC _59 Vehicle Exterior _083107 WINDOW / GLASS _0400960 POWER WINDOW CONTROL SYSTEM C

WINDOW / GLASS  POWER WINDOW CONTROL SYSTEM  B2311  Power Window Motor Malfunction  


DESCRIPTION

The power window regulator motor assemblies are operated by the multiplex network master switch assembly, power window regulator switch assembly or rear power window regulator switch assemblies. The power window regulator motor assemblies have motor, regulator and ECU functions.

This DTC is output when a power window regulator motor assembly is malfunctioning.

D-Door Motor
DTC No. Detection Item DTC Detection Condition Trouble Area
B2311 Power Window Motor Malfunction Front power window regulator motor assembly LH is malfunctioning
·

Front power window regulator motor assembly LH

·

Incorrect installation of power window components

·

Overheated front power window regulator motor assembly LH

·

Harness or connector



P-Door Motor
DTC No. Detection Item DTC Detection Condition Trouble Area
B2311 Power Window Motor Malfunction Front power window regulator motor assembly RH is malfunctioning
·

Front power window regulator motor assembly RH

·

Incorrect installation of power window components

·

Overheated front power window regulator motor assembly RH

·

Harness or connector



RL-Door Motor
DTC No. Detection Item DTC Detection Condition Trouble Area
B2311 Power Window Motor Malfunction Rear power window regulator motor assembly LH is malfunctioning
·

Rear power window regulator motor assembly LH

·

Incorrect installation of power window components

·

Overheated rear power window regulator motor assembly LH

·

Harness or connector



RR-Door Motor
DTC No. Detection Item DTC Detection Condition Trouble Area
B2311 Power Window Motor Malfunction Rear power window regulator motor assembly RH is malfunctioning
·

Rear power window regulator motor assembly RH

·

Incorrect installation of power window components

·

Overheated rear power window regulator motor assembly RH

·

Harness or connector



WIRING DIAGRAM

E406016E03
0.76,0.063 2.146,0.281 1.385,0.219 10 false from Auxiliary Battery 0.854,0.667 1.719,0.865 0.865,0.198 10 false ECU-B NO.2 0.875,1.26 1.604,1.479 0.729,0.219 10 false DOOR F/L 2.104,0.948 2.302,1.156 0.198,0.208 10 false 2 2.333,0.948 2.531,1.156 0.198,0.208 10 false B 2.313,2.156 2.677,2.333 0.365,0.177 10 false GND 2.115,2.156 2.313,2.365 0.198,0.208 10 false 1 0.75,3.583 2.135,3.802 1.385,0.219 10 false from Auxiliary Battery 0.813,1.635 2.198,1.854 1.385,0.219 10 false from Auxiliary Battery 2.885,1.698 3.083,1.906 0.198,0.208 10 false IC 2.875,2.01 3.073,2.219 0.198,0.208 10 false IC 3.719,0.938 4.125,1.125 0.406,0.188 10 false LIN 3.771,1.479 4.052,1.688 0.281,0.208 10 false UP 3.542,1.958 4.042,2.156 0.5,0.198 10 false DOWN 4.708,0.406 4.906,0.615 0.198,0.208 10 false 11 4.073,0.938 4.271,1.146 0.198,0.208 10 false 9 4.729,1.469 4.927,1.677 0.198,0.208 10 false 20 4.729,1.969 4.927,2.177 0.198,0.208 10 false 15 4.74,2.396 5.031,2.594 0.292,0.198 10 false 12 4.99,0.396 5.188,0.604 0.198,0.208 10 false B 4.99,1.073 5.396,1.26 0.406,0.188 10 false LIN2 4.99,1.573 5.271,1.781 0.281,0.208 10 false UP 4.979,2.083 5.479,2.281 0.5,0.198 10 false DOWN 4.99,2.5 5.354,2.677 0.365,0.177 10 false GND 6.156,2.51 6.563,2.698 0.406,0.188 10 false LIN1 5.979,0.25 6.292,0.469 0.313,0.219 10 false +B 5.656,1.531 6.146,1.865 0.49,0.333 10 false Control Circuit 4.927,2.938 5.229,3.146 0.302,0.208 10 false J2 4.927,3.115 6.5,3.49 1.573,0.375 10 false Multiplex Network Master Switch Assembly 2.219,2.729 2.583,2.906 0.365,0.177 10 false J6 2.208,2.906 4.115,3.229 1.906,0.323 10 false Front Power Window Regulator Motor Assembly LH 0.906,4.198 1.635,4.417 0.729,0.219 10 false DOOR F/R 3.125,4.667 3.719,4.885 0.594,0.219 10 false Up Auto 3.021,5.208 3.823,5.427 0.802,0.219 10 false Down Auto 3.021,5.781 3.75,6 0.729,0.219 10 false UP Manual 2.938,6.333 3.917,6.573 0.979,0.24 10 false Down Manual 2.021,6.063 2.219,6.25 0.198,0.188 10 false 7 2.219,6.063 2.583,6.24 0.365,0.177 10 false GND 3.927,4.969 4.385,5.156 0.458,0.188 10 false AUTO 4.094,5.531 4.354,5.729 0.26,0.198 10 false UP 3.854,6.052 4.417,6.26 0.563,0.208 10 false DOWN 4.427,4.969 4.625,5.156 0.198,0.188 10 false 8 4.417,5.521 4.615,5.708 0.198,0.188 10 false 5 4.417,6.052 4.615,6.24 0.198,0.188 10 false 4 4.771,3.938 4.969,4.125 0.198,0.188 10 false 2 4.76,4.958 4.958,5.146 0.198,0.188 10 false 4 4.708,5.521 4.906,5.708 0.198,0.188 10 false 10 4.76,6.073 4.958,6.26 0.198,0.188 10 false 7 4.969,4.948 5.427,5.135 0.458,0.188 10 false AUTO 4.958,5.51 5.219,5.708 0.26,0.198 10 false UP 4.948,6.063 5.51,6.271 0.563,0.208 10 false DOWN 6,5.708 6.198,5.917 0.198,0.208 10 false IC 5.99,6.031 6.188,6.24 0.198,0.208 10 false IC 6.229,4.521 6.521,4.729 0.292,0.208 10 false LIN 6.563,4.521 6.76,4.708 0.198,0.188 10 false 9 4.958,7.396 5.323,7.573 0.365,0.177 10 false GND 4.781,7.396 4.979,7.583 0.198,0.188 10 false 1 2.01,6.865 2.25,7.052 0.24,0.188 10 false I3 2,7.063 4.729,7.281 2.729,0.219 10 false Power Window Regulator Switch Assembly 0.667,8.427 2.271,8.688 1.604,0.26 10 false : LIN Communication Line 4.813,7.865 5.177,8.042 0.365,0.177 10 false I7 4.833,8.021 6.74,8.344 1.906,0.323 10 false Front Power Window Regulator Motor Assembly RH 4.708,0.938 4.906,1.146 0.198,0.208 10 false 16 4.042,1.479 4.24,1.688 0.198,0.208 10 false 10 4.073,1.948 4.271,2.156 0.198,0.208 10 false 7 6.552,2.344 6.844,2.542 0.292,0.198 10 false 17 4.948,3.938 5.146,4.146 0.198,0.208 10 false B 5.969,0.604 6.427,0.802 0.458,0.198 10 false 12 V 6.198,1.188 6.51,1.385 0.313,0.198 10 false 5 V

E406017E05
1.125,0.271 2.531,0.51 1.406,0.24 10 false from Auxiliary Battery 1.083,0.906 1.823,1.125 0.74,0.219 10 false DOOR R/L 0.635,5.385 2.281,5.594 1.646,0.208 10 false : LIN Communication Line 1.49,3.865 4.708,4.135 3.219,0.271 10 false Rear Power Window Regulator Switch Assembly LH 1.521,3.688 1.833,3.885 0.313,0.198 10 false L2 4.719,4.708 5.094,4.896 0.375,0.188 10 false L5 4.708,4.885 6.573,5.25 1.865,0.365 10 false Rear Power Window Regulator Motor Assembly LH 1.698,2.906 1.917,3.083 0.219,0.177 10 false 7 1.875,2.906 2.281,3.125 0.406,0.219 10 false GND 2.698,3.156 3.76,3.448 1.063,0.292 10 false Down Manual 2.719,2.615 3.51,2.813 0.792,0.198 10 false UP Manual 2.76,2.052 3.479,2.26 0.719,0.208 10 false Down Auto 2.854,1.51 3.448,1.708 0.594,0.198 10 false Up Auto 3.677,1.802 4.156,2 0.479,0.198 10 false AUTO 3.833,2.365 4.146,2.563 0.313,0.198 10 false UP 3.594,2.906 4.125,3.094 0.531,0.188 10 false DOWN 4.135,2.896 4.448,3.094 0.313,0.198 10 false 4 4.146,2.365 4.458,2.563 0.313,0.198 10 false 5 4.167,1.813 4.479,2.01 0.313,0.198 10 false 8 4.604,1.802 4.917,2 0.313,0.198 10 false 4 4.552,2.365 4.865,2.563 0.313,0.198 10 false 10 4.573,2.896 4.885,3.094 0.313,0.198 10 false 7 4.781,2.896 5.292,3.083 0.51,0.188 10 false DOWN 4.792,2.365 5.104,2.563 0.313,0.198 10 false UP 4.781,1.802 5.292,2.031 0.51,0.229 10 false AUTO 6.208,1.198 6.521,1.396 0.313,0.198 10 false LIN 6.542,1.198 6.854,1.396 0.313,0.198 10 false 9 4.802,0.583 5.115,0.781 0.313,0.198 10 false B 4.594,0.594 4.906,0.792 0.313,0.198 10 false 2 5.854,2.573 6.167,2.771 0.313,0.198 10 false IC 5.854,2.875 6.167,3.073 0.313,0.198 10 false IC 4.604,4.24 4.813,4.427 0.208,0.188 10 false 1 4.792,4.24 5.229,4.427 0.438,0.188 10 false GND

E542363E01
1.063,0.948 1.833,1.167 0.771,0.219 10 false DOOR R/R 1.083,0.333 2.469,0.594 1.385,0.26 10 false from Auxiliary Battery 2.823,1.573 3.406,1.781 0.583,0.208 10 false Up Auto 2.719,2.146 3.531,2.354 0.813,0.208 10 false Down Auto 2.729,2.698 3.51,2.906 0.781,0.208 10 false UP Manual 2.677,3.219 3.656,3.5 0.979,0.281 10 false Down Manual 1.583,2.938 1.865,3.115 0.281,0.177 10 false 7 1.802,2.948 2.156,3.146 0.354,0.198 10 false GND 3.615,1.823 4.031,2.021 0.417,0.198 10 false AUTO 3.802,2.406 4.156,2.583 0.354,0.177 10 false UP 3.552,2.938 4.271,3.156 0.719,0.219 10 false DOWN 1.375,3.708 1.604,3.927 0.229,0.219 10 false K2 1.354,3.885 4.594,4.094 3.24,0.208 10 false Rear Power Window Regulator Switch Assembly RH 4.698,4.771 5.031,4.979 0.333,0.208 10 false K5 4.698,4.948 6.563,5.333 1.865,0.385 10 false Rear Power Window Regulator Motor Assembly RH 4.115,1.833 4.396,2.01 0.281,0.177 10 false 8 4.583,1.833 4.865,2.01 0.281,0.177 10 false 4 4.51,2.396 4.792,2.573 0.281,0.177 10 false 10 4.115,2.406 4.396,2.583 0.281,0.177 10 false 5 4.104,2.938 4.385,3.115 0.281,0.177 10 false 4 4.573,2.938 4.854,3.115 0.281,0.177 10 false 7 4.563,0.635 4.844,0.813 0.281,0.177 10 false 2 4.781,0.635 5.063,0.813 0.281,0.177 10 false B 4.781,2.406 5.063,2.583 0.281,0.177 10 false UP 4.771,4.281 5.208,4.49 0.438,0.208 10 false GND 4.563,4.281 4.844,4.458 0.281,0.177 10 false 1 5.823,2.927 6.104,3.104 0.281,0.177 10 false IC 6.188,1.208 6.5,1.406 0.313,0.198 10 false LIN 6.521,1.208 6.729,1.427 0.208,0.219 10 false 9 5.833,2.625 6.115,2.802 0.281,0.177 10 false IC 4.771,1.833 5.219,2.042 0.448,0.208 10 false AUTO 4.75,2.938 5.469,3.156 0.719,0.219 10 false DOWN 0.656,8.406 2.354,8.635 1.698,0.229 10 false : LIN Communication Line 2.063,6.469 2.781,6.688 0.719,0.219 10 false LIN2 2.5,6.896 4.625,7.375 2.125,0.479 10 false Power Distribution Box Assembly 1.073,7.646 2.729,8.021 1.656,0.375 10 false Main Body ECU (Multiplex Network Body ECU) 1.083,7.479 1.24,7.677 0.156,0.198 10 false A 2.49,6.313 2.802,6.51 0.313,0.198 10 false 15

CAUTION / NOTICE / HINT

NOTICE:
·

DTC B2311 is stored in each power window regulator motor assembly.

·

If a power window regulator motor assembly has been replaced with a new one, initialize the power window control system.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM>INITIALIZATION

·

If a power window regulator motor assembly and door window regulator sub-assembly have been removed and installed, or if a power window regulator motor assembly was reused when a door glass or door glass run was replaced, initialize the power window control system.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM>INITIALIZATION

·

Inspect the fuses for circuits related to this system before performing the following procedure.

·

The power window control system uses the LIN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the power window control system after confirming that the communication system is functioning properly.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM>HOW TO PROCEED WITH TROUBLESHOOTING



PROCEDURE

1.CHECK FOR DTC
a.

Clear the DTCs.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM>DTC CHECK / CLEAR

Body Electrical > D-Door Motor > Clear DTCs
50002 124
Body Electrical > P-Door Motor > Clear DTCs
50002 144
Body Electrical > RL-Door Motor > Clear DTCs
50002 146
Body Electrical > RR-Door Motor > Clear DTCs
50002 145

b.

Check for DTCs.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM>DTC CHECK / CLEAR

Body Electrical > D-Door Motor > Trouble Codes
50001 124
Body Electrical > P-Door Motor > Trouble Codes
50001 144
Body Electrical > RL-Door Motor > Trouble Codes
50001 146
Body Electrical > RR-Door Motor > Trouble Codes
50001 145

Result:
Result Proceed to
DTC B2311 is not output A
DTC B2311 is output B



A

B

2.CHECK FOR DTC
2.CHECK FOR DTC
a.

Check the parts which the DTCs have been output from.


Result:
Result Proceed to
DTC output from D-Door Motor A
DTC output from D-Door Motor B
DTC output from RL-Door Motor C
DTC output from RR-Door Motor D



A

3.CHECK HARNESS AND CONNECTOR (FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH - BATTERY AND BODY GROUND)

B

4.CHECK HARNESS AND CONNECTOR (FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH - BATTERY AND BODY GROUND)

C

5.CHECK HARNESS AND CONNECTOR (REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY LH - BATTERY AND BODY GROUND)

D

6.CHECK HARNESS AND CONNECTOR (REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY RH - BATTERY AND BODY GROUND)
3.CHECK HARNESS AND CONNECTOR (FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH - BATTERY AND BODY GROUND)
a.
B527906C12
1.5,0.156 1.938,0.438 0.438,0.281 0.729,1.219 1.542,1.031 true 2.76,1.281 1.885,1.042 true 1.656,0.208 2.115,0.406 0.458,0.198 10 false J6 0.063,0.073 0.375,0.229 0.313,0.156 10 false *a 0.531,1.156 0.688,1.354 0.156,0.198 10 false B 2.844,1.198 3.302,1.396 0.458,0.198 10 false GND
*a Component with harness connected
(Front Power Window Regulator Motor Assembly LH)


Measure the resistance according to the value(s) in the table below.

Standard Resistance:
Tester Connection Condition Specified Condition
J6-1 (GND) - Body ground Always Below 1 Ω



b.

Measure the voltage according to the value(s) in the table below.

Standard Voltage:
Tester Connection Switch Condition Specified Condition
J6-2 (B) - J6-1 (GND) Ignition switch off 11 to 14 V



Result:
Proceed to
OK
NG



OK

7.PERFORM ACTIVE TEST USING GTS (APPLICABLE LOCATION)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

4.CHECK HARNESS AND CONNECTOR (FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH - BATTERY AND BODY GROUND)
a.
B527906C13
1.5,0.156 1.938,0.438 0.438,0.281 0.729,1.219 1.542,1.031 true 2.76,1.281 1.885,1.042 true 1.667,0.219 1.99,0.448 0.323,0.229 10 false I7 0.063,0.073 0.375,0.229 0.313,0.156 10 false *a 0.531,1.156 0.688,1.354 0.156,0.198 10 false B 2.844,1.198 3.302,1.396 0.458,0.198 10 false GND
*a Component with harness connected
(Front Power Window Regulator Motor Assembly RH)


Measure the resistance according to the value(s) in the table below.

Standard Resistance:
Tester Connection Condition Specified Condition
I7-1 (GND) - Body ground Always Below 1 Ω



b.

Measure the voltage according to the value(s) in the table below.

Standard Voltage:
Tester Connection Switch Condition Specified Condition
I7-2 (B) - I7-1 (GND) Ignition switch off 11 to 14 V



Result:
Proceed to
OK
NG



OK

7.PERFORM ACTIVE TEST USING GTS (APPLICABLE LOCATION)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

5.CHECK HARNESS AND CONNECTOR (REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY LH - BATTERY AND BODY GROUND)
a.
B527906C16
1.5,0.156 1.938,0.438 0.438,0.281 0.729,1.219 1.542,1.031 true 2.76,1.281 1.885,1.042 true 1.646,0.219 2.104,0.417 0.458,0.198 10 false L5 0.063,0.073 0.375,0.229 0.313,0.156 10 false *a 0.531,1.156 0.688,1.354 0.156,0.198 10 false B 2.844,1.198 3.302,1.396 0.458,0.198 10 false GND
*a Component with harness connected
(Rear Power Window Regulator Motor Assembly LH)


Measure the resistance according to the value(s) in the table below.

Standard Resistance:
Tester Connection Condition Specified Condition
L5-1 (GND) - Body ground Always Below 1 Ω



b.

Measure the voltage according to the value(s) in the table below.

Standard Voltage:
Tester Connection Switch Condition Specified Condition
L5-2 (B) - L5-1 (GND) Ignition switch off 11 to 14 V



Result:
Proceed to
OK
NG



OK

7.PERFORM ACTIVE TEST USING GTS (APPLICABLE LOCATION)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

6.CHECK HARNESS AND CONNECTOR (REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY RH - BATTERY AND BODY GROUND)
a.
B527906C17
1.5,0.156 1.938,0.438 0.438,0.281 0.729,1.219 1.542,1.031 true 2.76,1.281 1.885,1.042 true 1.625,0.208 2.083,0.406 0.458,0.198 10 false K5 0.063,0.073 0.375,0.229 0.313,0.156 10 false *a 0.531,1.156 0.688,1.354 0.156,0.198 10 false B 2.844,1.198 3.302,1.396 0.458,0.198 10 false GND
*a Component with harness connected
(Rear Power Window Regulator Motor Assembly RH)


Measure the resistance according to the value(s) in the table below.

Standard Resistance:
Tester Connection Condition Specified Condition
K5-1 (GND) - Body ground Always Below 1 Ω



b.

Measure the voltage according to the value(s) in the table below.

Standard Voltage:
Tester Connection Switch Condition Specified Condition
K5-2 (B) - K5-1 (GND) Ignition switch off 11 to 14 V



Result:
Proceed to
OK
NG



OK

7.PERFORM ACTIVE TEST USING GTS (APPLICABLE LOCATION)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

7.PERFORM ACTIVE TEST USING GTS (APPLICABLE LOCATION)
a.

Perform the Active Test according to the display on the GTS.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM>DATA LIST / ACTIVE TEST

CAUTION:

Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate.


HINT:

Up and down movement does not occur if the arrow is not pressed and held.


Body Electrical > D-Door Motor > Active Test
Tester Display Measurement Item Control Range Diagnostic Note
Power Window Power window OFF / DOWN / UP -
Body Electrical > P-Door Motor > Active Test
Tester Display Measurement Item Control Range Diagnostic Note
Power Window Power window OFF / DOWN / UP -
Body Electrical > RL-Door Motor > Active Test
Tester Display Measurement Item Control Range Diagnostic Note
Power Window Power window OFF / DOWN / UP -
Body Electrical > RR-Door Motor > Active Test
Tester Display Measurement Item Control Range Diagnostic Note
Power Window Power window OFF / DOWN / UP -
Body Electrical > D-Door Motor > Active Test
Tester Display
Power Window
50004 124 1
Body Electrical > P-Door Motor > Active Test
Tester Display
Power Window
50004 144 1
Body Electrical > RL-Door Motor > Active Test
Tester Display
Power Window
50004 146 1
Body Electrical > RR-Door Motor > Active Test
Tester Display
Power Window
50004 145 1
OK:

Each power window motor operates.



Result:
Result Proceed to
OK A
NG (D-Door Motor) B
NG (P-Door Motor) C
NG (RL-Door Motor) D
NG (RR-Door Motor) E



A

8.PERFORM INITIALIZATION (APPLICABLE LOCATION)

B

C

D

E

8.PERFORM INITIALIZATION (APPLICABLE LOCATION)
a.

Initialize the power window regulator motor assembly.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM>INITIALIZATION

HINT:

Initialize the power window regulator motor assembly that has DTC B2311 stored in its ECU.



Result:
Proceed to
NEXT



NEXT

9.CHECK POWER WINDOW CONTROL SYSTEM (APPLICABLE LOCATION)
9.CHECK POWER WINDOW CONTROL SYSTEM (APPLICABLE LOCATION)
a.

Check that the power window operates normally by opening and closing the window.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM>OPERATION CHECK

HINT:

Check the power window operation of the window for which DTC B2311 has been stored.


OK:

Each power window operates normally.



Result:
Result Proceed to
OK A
NG (D-Door Motor) B
NG (P-Door Motor) C
NG (RL-Door Motor) D
NG (RR-Door Motor) E



A

10.CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY

B

C

D

E

10.CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY
a.

Check that the power window components are installed correctly.

OK:

Power window components are installed correctly.



Result:
Proceed to
OK
NG



OK

END (OVERHEATED POWER WINDOW REGULATOR MOTOR WAS DEFECTIVE)

NG

INSTALL PARTS CORRECTLY