Use the following procedure to troubleshoot the rear view monitor system.
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Ask the customer about the problems and the conditions at the time the malfunction occurred to make sure the problem symptom was not temporarily caused by radio waves in the surrounding environment.
The rear view monitor display may be temporarily distorted due to radio waves around the vehicle.
| Problem Symptom | Cause |
|---|---|
Both of the following conditions are met:
·
The problem symptom indicates a rear view monitor display malfunction and the problem symptom cannot be reproduced. ·
DTC C1622 is output as "Hist" only.* |
The display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver. |
*: DTCs output as "Hist" will not be output again after DTCs are cleared.
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Measure the auxiliary battery voltage with the ignition switch off.*1
Measure the auxiliary battery voltage.*2
*1: for HV Model
*2: for Gasoline Model
11 to 14 V
If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.
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w/ Navigation System:
w/ RST Switch: Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (for Gasoline Model with RST Switch)>HOW TO PROCEED WITH TROUBLESHOOTING201906,999999,_56,_080752,_0391865,RM100000001I0V0,
w/o RST Switch: Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (w/o RST Switch (except 10.25 Inch Display))>HOW TO PROCEED WITH TROUBLESHOOTING202205,999999,_56,_080752,_0528911,RM1000000022MWK,
w/ Audio and Visual System:
for 10.25 Inch Display: Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM (for 10.25 Inch Display)>HOW TO PROCEED WITH TROUBLESHOOTING202304,999999,_56,_080751,_0599626,RM100000002B8WG,
except 10.25 Inch Display: Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM (for Gasoline Model with Radio and Display Type (except 10.25 Inch Display))>HOW TO PROCEED WITH TROUBLESHOOTING201906,999999,_56,_080751,_0392314,RM100000001HQGW,
| Result | Proceed to |
|---|---|
| Navigation system and audio and visual system are normal | A |
| Navigation system is abnormal | B |
| Audio and visual system is abnormal | C |
A
B
w/ RST Switch: Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (for Gasoline Model with RST Switch)>HOW TO PROCEED WITH TROUBLESHOOTING201906,999999,_56,_080752,_0391865,RM100000001I0V0,
w/o RST Switch: Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (w/o RST Switch (except 10.25 Inch Display))>HOW TO PROCEED WITH TROUBLESHOOTING202205,999999,_56,_080752,_0528911,RM1000000022MWK,
C
for 10.25 Inch Display: Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM (for 10.25 Inch Display)>HOW TO PROCEED WITH TROUBLESHOOTING202304,999999,_56,_080751,_0599626,RM100000002B8WG,
except 10.25 Inch Display: Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM (for Gasoline Model with Radio and Display Type (except 10.25 Inch Display))>HOW TO PROCEED WITH TROUBLESHOOTING201906,999999,_56,_080751,_0392314,RM100000001HQGW,
| Result | Proceed to |
|---|---|
| Symptom does not occur | A |
| Symptom occurs | B |
A
B
Refer to Symptom Simulation.
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Refer to Audio and Visual System*1.
for 10.25 Inch Display: Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM (for 10.25 Inch Display)>PROBLEM SYMPTOMS TABLE202304,202307,_56,_080751,_0599626,RM100000002B8WJ,202307,999999,_56,_080751,_0599626,RM100000002D74M,
except 10.25 Inch Display: Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM (for Gasoline Model with Radio and Display Type (except 10.25 Inch Display))>PROBLEM SYMPTOMS TABLE202104,999999,_56,_080751,_0392314,RM100000001W0GJ,
Refer to Navigation System*2.
w/ RST Switch: Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (for Gasoline Model with RST Switch)>PROBLEM SYMPTOMS TABLE202007,999999,_56,_080752,_0391865,RM100000001NFX8,
w/o RST Switch: Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (w/o RST Switch (except 10.25 Inch Display))>PROBLEM SYMPTOMS TABLE202304,999999,_56,_080752,_0528911,RM100000002C14I,
*1: w/o Navigation System
*2: w/ Navigation System
| Result | Proceed to |
|---|---|
| Symptom does not appear | A |
| Symptom appears (w/o Navigation System) | B |
| Symptom appears (w/ Navigation System) | C |
A
B
for 10.25 Inch Display: Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM (for 10.25 Inch Display)>HOW TO PROCEED WITH TROUBLESHOOTING202304,999999,_56,_080751,_0599626,RM100000002B8WG,
except 10.25 Inch Display: Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM (for Gasoline Model with Radio and Display Type (except 10.25 Inch Display))>HOW TO PROCEED WITH TROUBLESHOOTING201906,999999,_56,_080751,_0392314,RM100000001HQGW,
C
w/ RST Switch: Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (for Gasoline Model with RST Switch)>HOW TO PROCEED WITH TROUBLESHOOTING201906,999999,_56,_080752,_0391865,RM100000001I0V0,
w/o RST Switch: Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM (w/o RST Switch (except 10.25 Inch Display))>HOW TO PROCEED WITH TROUBLESHOOTING202205,999999,_56,_080752,_0528911,RM1000000022MWK,
Refer to Problem Symptoms Table.
| Result | Proceed to |
|---|---|
| Fault is not listed in Problem Symptoms Table | A |
| Fault is listed in Problem Symptoms Table | B |
A
B
Refer to Terminals of ECU.
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