Use the following procedure to troubleshoot the wiper and washer system.
*: Use the GTS.
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In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points for problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
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Measure the battery voltage.
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
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Using the GTS, check for CAN communication system DTCs.
| Result | Proceed to |
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| CAN DTCs are not output | A |
| CAN DTCs are output | B |
A
B
Check for DTCs.
w/ Auto Wiper System:
| Result | Proceed to |
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| DTCs are not output | A |
| DTCs are output | B |
A
B
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| Fault is not listed in Problem Symptoms Table | A |
| Fault is listed in Problem Symptoms Table | B |
A
B
Fail-safe Chart (w/ Auto Wiper System)
Inspection
On-vehicle inspection
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