Use the following procedure to troubleshoot the pre-collision system.
*: Use the GTS.
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| Pre-collision System Customer Problem Analysis | Vehicle Brought to Workshop | ||||||
|---|---|---|---|---|---|---|---|
| Year | Month | Day | |||||
| Dealer name | Person in charge at headquarters | Telephone number | |||||
| Shop name | Person in charge at shop | ||||||
| Frame type | Frame No. | First Registered Year | Total distance traveled | ||||
| Customer Concerns (Include details) | Does not operate | ||||||
| Operates abnormally | |||||||
| Date of malfunction occurrence (Since when) | Year | Month | Day | Approx. Time | |||
| Date of last inspection | Year | Month | Day | ||||
| Frequency of problem symptoms | Once / Occasionally (times per day, times per month) / Every time certain conditions are met ( ) | ||||||
| Weather | Sunny / Cloudy / Rain / Snow (Amount of snowfall cm) / Other ( ) | Vehicle speed | Approximately ( ) km/h | ||||
| Place | Prefecture/State/Providence
(Attach a map if possible) |
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| Driving path (where vehicle turned, where driver attempted to drive to, etc.)
* Describe the conditions immediately after the occurrence in as much detail as possible. |
Conditions of Occurrence Diagram
|
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0.771,1.104 0.313,0.458
0.313,0.458 0.719,0.458
true
1.365,1.042 1.646,0.76
1.646,0.76 1.99,0.76
true
0.406,1.854 0.198,1.854
0.198,1.854 1.063,1.177
true
1.875,1.271 2.083,1.438
true
1.563,1.469 1.719,1.885
1.719,1.885 1.927,1.885
true
0.75,0.063 1.99,0.26
1.24,0.198
10
false
Diagram Example
0.781,0.385 3.229,0.583
2.448,0.198
10
false
Oncoming vehicle
2.042,0.677 3.208,1
1.167,0.323
10
false
Stopped vehicle
0.479,1.792 1.406,2.01
0.927,0.219
10
false
Occurred here
1.979,1.823 3.052,2.021
1.073,0.198
10
false
Vehicle
2.135,1.354 3.427,1.604
1.292,0.25
10
false
Approximately ( ) m
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| Surrounding road conditions
Describe whether there were any billboards, metal objects on the road (manholes), guardrails, pipes, cat's eyes, gate bars, etc. |
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| Urban area / Suburbs / Highway / Other ( ) | Road surface conditions | Temperature | About °C ( °F) | ||||
| Direction of travel | Straight / Right turn / Left turn / Right curve / Left curve | Snow wall(s) | Y / N | ||||
| Driving lane | Number of lanes on one side (lanes) / ( ) lane(s) from left | Backlighting | Y / N | ||||
| Condition of external area around detection sensor | No foreign matter / Foreign matter (water, snow, ice, other) | ||||||
| Additional information about condition of vehicle exterior (other than above) | |||||||
| DTC | First Time (when vehicle brought to workshop) | ||||||
| Second Time (after clearing DTC) | |||||||
| Status of operation switch | Pre-collision system cancel switch | Far / Medium / Near / OFF | VSC OFF switch | ON / OFF | |||
| Serial number of main part
* Fill in when removing, installing or replacing part |
Forward recognition camera | ||||||
| Describe the items to the right in as much detail as possible. | Driver operation | Accelerator pedal operated / Brake pedal operated / Steering wheel operated | Time elapsed after engine was started | Approximately ( ) minutes | |||
| Tire pressure inspection result | Front: LH ( ) kPa RH ( ) kPa Standard ( ) kPa | ||||||
| Rear: LH ( ) kPa RH ( ) kPa Standard ( ) kPa | |||||||
| Sensor optical axis inspection result | Forward recognition camera | Accident history | Y / N | ||||
| Millimeter wave radar sensor assembly | Accident history | Y / N | |||||
| Vehicle modified | Y ( ) / N | ||||||
| Items installed or attached around windshield glass | Drive recorder* / Radar detector / Navigation unit (genuine/non-genuine) / ETC / Charms or toys / Other:
*: As information regarding the item is important for the investigation, make sure to obtain the item if permission is given by the customer. |
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Measure the battery voltage.
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
Check the fuses and relays.
Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
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Check if a pre-collision system warning message is displayed on the multi-information display in the combination meter assembly.
If more than one message is displayed, perform each inspection in the order listed in the table.
| Result | Proceed to |
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| "VSC Turned OFF Pre-Collision Brake System Unavailable" is displayed | A |
| "Pre-Collision System Malfunction Visit Your Dealer" is displayed | B |
| Any of the following messages is displayed:
·
"Pre-Collision System Unavailable" ·
"Pre-Collision System Unavailable Clean Sensor" ·
"Front Camera Unavailable" ·
"Front Camera Unavailable See Owner's Manual" |
C |
| Warning message is not displayed | D |
A
B
C
D
Using the GTS, check if the CAN communication system is functioning normally.
Refer to CAN Bus Check in CAN Communication System.
CAN communication system is functioning normally.
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| OK |
| NG |
OK
NG
Using the GTS, check for DTCs.
Make a note of the output DTCs.
| Result | Proceed to |
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| DTCs are not output | A |
| DTC C142571 is output | B |
| DTCs other than C142571 are output | C |
A
B
C
Using the GTS, check for Vehicle Control History (RoB).
| Tester Display |
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| Vehicle Control History (RoB) |
Record any output Vehicle Control History (RoB).
| Result | Proceed to |
|---|---|
| Vehicle Control History (RoB) codes are not output | A |
| Vehicle Control History (RoB) code X2013, X2015, X2022, X2024, X2025, X2026 or X2028 is output | B |
| Vehicle Control History (RoB) codes other than X2013, X2015, X2022, X2024, X2025, X2026 and X2028 are output | C |
A
B
C
Using the GTS, clear the DTCs.
Reproduce the vehicle conditions that were present when the DTCs that were noted were stored.
Refer to each corresponding DTC for details on the detection conditions.
Using the GTS, check for DTCs.
| Result | Proceed to |
|---|---|
| DTCs are not output | A |
| DTCs are output | B |
A
B
Using the GTS, clear the Vehicle Control History (RoB).
| Tester Display |
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| Vehicle Control History (RoB) |
Using the GTS, check for Vehicle Control History (RoB).
| Tester Display |
|---|
| Vehicle Control History (RoB) |
| Result | Proceed to |
|---|---|
| Vehicle Control History codes (RoB) are not output | A |
| Vehicle Control History codes (RoB) are output | B |
A
B
Refer to Problem Symptoms Table for the pre-collision system.
| Result | Proceed to |
|---|---|
| Problem symptoms are not listed in the Problem Symptoms Table. | A |
| Problem symptoms are listed in the Problem Symptoms Table. | B |
A
B
Check the condition of the warning lights.
| Result | Proceed to |
|---|---|
| The PCS warning light is not illuminated | A |
| Only the PCS warning light is illuminated | B |
A
B
Using the GTS, check for DTCs (Confirmed).
Make a note of the output DTCs (Confirmed).
| Result | Proceed to |
|---|---|
| DTCs (Confirmed) are not output | A |
| DTCs (Confirmed) are output | B |
A
B
Using the GTS, check for Vehicle Control History (RoB).
| Tester Display |
|---|
| Vehicle Control History (RoB) |
Record any output Vehicle Control History (RoB).
| Result | Proceed to |
|---|---|
| Vehicle Control History codes (RoB) are not output | A |
| Vehicle Control History codes (RoB) are output | B |
A
B
By using information obtained from the customer problem analysis and vehicle control history such as time of detection, trip number, etc., it may be possible to determine the cause of the malfunction.
Check if the exception conditions for the pre-collision system were met.
| Result | Proceed to |
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| The exception conditions were not met. | A |
| The exception conditions were met. | B |
A
B
Before checking for millimeter wave radar sensor beam axis misalignment, make sure that the radiator grille and front bumper are correctly installed and have not been damaged or modified.
Connect the GTS to the DLC3.
Turn the ignition switch to ON.
Turn the GTS on.
Enter the following menus: Body Electrical / Front Radar Sensor / Utility / Front Beam Axis Misalignment Reading.
| Tester Display |
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| Front Beam Axis Misalignment Reading |
Check the amount of misalignment.
| Vertical Direction | -5 to 5 deg. |
| Horizontal Direction | -0.6 to 0.6 deg. |
| Result | Proceed to |
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| The beam axis values are within specification. | A |
| The beam axis values are not within specification. | B |
A
B
Refer to each corresponding DTC (Confirmed) for details on the detection conditions.
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Explain to the customer the cause of the previously stored DTC and that the output reason has been cleared.