RM38T0EC _59 Vehicle Exterior _115107 WINDOW / GLASS _0583893 POWER WINDOW CONTROL SYSTEM(Production Date from 2023/04) J

WINDOW / GLASS  POWER WINDOW CONTROL SYSTEM(Production Date from 2023/04)  Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated)  


DESCRIPTION

If a door glass does not slide smoothly or a power window regulator motor assembly or door window regulator sub-assembly does not operate smoothly, the catch protection function may be triggered automatically, resulting in the auto down operation being unable to fully open the power window.

CAUTION / NOTICE / HINT

NOTICE:
·

If a power window regulator motor assembly has been replaced with a new one, initialize the power window control system.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM (Production Date from 2023/04)>INITIALIZATION

·

If a power window regulator motor assembly and door window regulator sub-assembly have been removed and installed, or if a power window regulator motor assembly was reused when a door glass or door glass run was replaced, initialize the power window control system.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM (Production Date from 2023/04)>INITIALIZATION



HINT:

This symptom may occur for any of the power windows.


PROCEDURE

1.CHECK PROBLEM SYMPTOMS
a.

Check whether the catch protection function malfunctions while performing the auto down function.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM (Production Date from 2023/04)>OPERATION CHECK


Result:
Result Proceed to
The catch protection function malfunctions and the door glass does not fully open. A
The catch protection function does not malfunction and the door glass does not fully open. B



A

2.PERFORM INITIALIZATION (APPLICABLE LOCATION)

B

USE SIMULATION METHOD TO CHECK

Click hereGeneral>INTRODUCTION>HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS>HOW TO PROCEED WITH TROUBLESHOOTING


2.PERFORM INITIALIZATION (APPLICABLE LOCATION)
a.

Perform initialization of any power window regulator motor assembly which did not fully open.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM (Production Date from 2023/04)>INITIALIZATION


b.

Check whether the catch protection function malfunctions while performing the auto down function.

OK:

The catch protection function does not malfunction.



Result:
Proceed to
OK
NG



OK

END (PROBLEM DUE TO INITIALIZATION FAILURE)

NG

3.PERFORM VISUAL INSPECTION TO CHECK INSTALLATION CONDITION
3.PERFORM VISUAL INSPECTION TO CHECK INSTALLATION CONDITION
a.

Check that the components related to the power window (door glass, glass runs, power window regulator, door panels, etc.) are installed correctly.

for Front Door: Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY

for Rear Door: Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY

NOTICE:
·

There is no deformation, distortion, looseness, or damage to the installed components.

·

If there is damage, perform a replacement.



OK:

Correctly installed.



Result:
Proceed to
OK
NG



OK

4.CHECK DOOR GLASS SLIDING MOVEMENT

NG

INSTALL PARTS CORRECTLY

4.CHECK DOOR GLASS SLIDING MOVEMENT
a.

Remove the bolt of the door glass and check that the door glass slides smoothly without being caught when it is moved up and down by hand.

NOTICE:
·

The door glass fits with the glass run without improper contact or deformation.

·

Foreign matter is not caught in the glass run.

·

The glass run is not misaligned.

·

The door belt moulding or door inner glass weatherstrip is not caught.

·

The glass is not tilted and does not catch.



OK:

The door glass slides smoothly without being caught when it is moved up and down by hand.



Result:
Proceed to
OK
NG



OK

5.CHECK DOOR WINDOW REGULATOR WITH MOTOR ASSEMBLY OPERATION (APPLICABLE LOCATION)

NG

8.PERFORM VISUAL INSPECTION OF DOOR GLASS SUB-ASSEMBLY
5.CHECK DOOR WINDOW REGULATOR WITH MOTOR ASSEMBLY OPERATION (APPLICABLE LOCATION)
a.

Remove the door glass sub-assembly.

for Front Door: Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY

for Rear Door: Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


b.

Check operation (driver door)

i.

Connect the multiplex network master switch assembly connector.


ii.

Turn the ignition switch to ON.


iii.

Operate the driver door switch of the multiplex network master switch assembly and check that the door window regulator with motor assembly (for Driver Door) operates smoothly.

OK:

Operates smoothly without being caught.




c.

Check operation (except Driver Door)

i.

Connect the power window regulator switch assembly or rear power window regulator switch assembly connector.


ii.

Turn the ignition switch to ON.


iii.

Operate the power window regulator switch assembly or rear power window regulator switch assembly and check that the door window regulator with motor assembly operates normally.

OK:

Operates smoothly without being caught.




Result:
Proceed to
OK
NG



OK

6.PERFORM VISUAL INSPECTION OF DOOR WINDOW REGULATOR SUB-ASSEMBLY

NG

11.PERFORM VISUAL INSPECTION OF DOOR WINDOW REGULATOR SUB-ASSEMBLY
6.PERFORM VISUAL INSPECTION OF DOOR WINDOW REGULATOR SUB-ASSEMBLY
a.

Remove the door window regulator with motor assembly.

for Front Door: Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY

for Rear Door: Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


b.

Remove the power window regulator motor assembly.

for Front Door: Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Front Door)>REMOVAL

for Rear Door: Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Rear Door)>REMOVAL


c.

Check that the door window regulator sub-assembly is not deformed or distorted.

OK:

No deformation or distortion.



Result:
Result Proceed to
OK A
NG (A catch protection function malfunction occurs at the driver door.) B
NG (A catch protection function malfunction occurs at the front passenger door.) C
NG (A catch protection function malfunction occurs at the rear RH door.) D
NG (A catch protection function malfunction occurs at the rear LH door.) E



A

7.RECHECK PROBLEM SYMPTOMS

B

REPLACE FRONT DOOR WINDOW REGULATOR SUB-ASSEMBLY RH (for Driver Door)

Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY


C

REPLACE FRONT DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Front Passenger Door)

Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY


D

REPLACE REAR DOOR WINDOW REGULATOR SUB-ASSEMBLY RH

Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


E

REPLACE REAR DOOR WINDOW REGULATOR SUB-ASSEMBLY LH

Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


7.RECHECK PROBLEM SYMPTOMS
a.

Make sure to reinstall all of the removed parts.

for Front Door: Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>REASSEMBLY

for Rear Door: Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>REASSEMBLY


b.

Initialize the power window regulator motor assembly. (applicable location)

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM (Production Date from 2023/04)>INITIALIZATION


c.

Check that the catch protection function does not malfunction while performing the auto down function.

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW CONTROL SYSTEM (Production Date from 2023/04)>OPERATION CHECK

OK:

The catch protection function does not malfunction.



Result:
Result Proceed to
OK A
NG (A catch protection function malfunction occurs at the driver door.) B
NG (A catch protection function malfunction occurs at the front passenger door.) C
NG (A catch protection function malfunction occurs at the rear RH door.) D
NG (A catch protection function malfunction occurs at the rear LH door.) E



A

END (CAUSED BY INCORRECT ASSEMBLY)

B

REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Door)

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Front Door)>REMOVAL


C

REPLACE FRONT DOOR WINDOW REGULATOR SUB-ASSEMBLY RH (for Front Passenger Door)

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Front Door)>REMOVAL


D

REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear RH Door)

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Rear Door)>REMOVAL


E

REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear LH Door)

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Rear Door)>REMOVAL


8.PERFORM VISUAL INSPECTION OF DOOR GLASS SUB-ASSEMBLY
a.

Remove the door glass sub-assembly.

for Front Door: Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY

for Rear Door: Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


b.

Check that nothing catches in the glass run in the sliding parts area, and that there is no foreign matter.

OK:

Nothing catches, and no foreign matter.



Result:
Result Proceed to
OK A
NG (A catch protection function malfunction occurs at the driver door.) B
NG (A catch protection function malfunction occurs at the front passenger door.) C
NG (A catch protection function malfunction occurs at the rear RH door.) D
NG (A catch protection function malfunction occurs at the rear LH door.) E



A

9.PERFORM VISUAL INSPECTION OF GLASS RUN AND GLASS RUN FITTING

B

CLEAN OR REPLACE FRONT DOOR GLASS SUB-ASSEMBLY (for Driver Door)

Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY


C

CLEAN OR REPLACE FRONT DOOR GLASS SUB-ASSEMBLY (for Front Passenger Door)

Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY


D

CLEAN OR REPLACE REAR DOOR GLASS SUB-ASSEMBLY RH

Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


E

CLEAN OR REPLACE REAR DOOR GLASS SUB-ASSEMBLY LH

Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


9.PERFORM VISUAL INSPECTION OF GLASS RUN AND GLASS RUN FITTING
a.

Remove the door glass run.

for Front Door: Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY

for Rear Door: Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


b.

Check that nothing catches the glass sub-assembly in the sliding parts area, and that there is no foreign matter or deformation.

OK:

Nothing catches, and no foreign matter or deformation.



c.

Check that there is no foreign matter or deformation of the installed components of the glass run.

OK:

No foreign matter or deformation.



Result:
Result Proceed to
OK A
NG (A catch protection function malfunction occurs at the driver door.) B
NG (A catch protection function malfunction occurs at the front passenger door.) C
NG (A catch protection function malfunction occurs at the rear RH door.) D
NG (A catch protection function malfunction occurs at the rear LH door.) E



A

10.RECHECK PROBLEM SYMPTOMS

B

CLEAN OR REPLACE DOOR GLASS RUN OR DOOR GLASS RUN MOUNTING PARTS (for Driver Door)

Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY


C

CLEAN OR REPLACE DOOR GLASS RUN OR DOOR GLASS RUN MOUNTING PARTS (for Front Passenger Door)

Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY


D

CLEAN OR REPLACE DOOR GLASS RUN OR DOOR GLASS RUN MOUNTING PARTS (for Rear RH Door)

Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


E

CLEAN OR REPLACE DOOR GLASS RUN OR DOOR GLASS RUN MOUNTING PARTS (for Rear LH Door)

Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


11.PERFORM VISUAL INSPECTION OF DOOR WINDOW REGULATOR SUB-ASSEMBLY
a.

Remove the door window regulator with motor assembly.

for Front Door: Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY

for Rear Door: Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


b.

Remove the power window regulator motor assembly.

for Front Door: Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Front Door)>REMOVAL

for Rear Door: Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Rear Door)>REMOVAL


c.

Check that the sliding parts area of the door window regulator sub-assembly is not deformed or distorted.

OK:

No deformation or distortion.



Result:
Result Proceed to
OK (A jam protection function malfunction occurs at the driver door.) A
OK (A jam protection function malfunction occurs at the front passenger door.) B
OK (A jam protection function malfunction occurs at the rear RH door.) C
OK (A jam protection function malfunction occurs at the rear LH door.) D
NG (A jam protection function malfunction occurs at the driver door.) E
NG (A jam protection function malfunction occurs at the front passenger door.) F
NG (A jam protection function malfunction occurs at the rear RH door.) G
NG (A jam protection function malfunction occurs at the rear LH door.) H



A

REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Door)

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Front Door)>REMOVAL


B

REPLACE FRONT DOOR WINDOW REGULATOR ASSEMBLY (for Front Passenger Door)

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Front Door)>REMOVAL


C

REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY RH (for Rear RH Door)

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Rear Door)>REMOVAL


D

REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear LH Door)

Click hereVehicle Exterior>WINDOW / GLASS>POWER WINDOW REGULATOR MOTOR (for Rear Door)>REMOVAL


E

REPLACE FRONT DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Driver Door)

Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY


F

REPLACE FRONT DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Front Passenger Door)

Click hereVehicle Exterior>DOOR / HATCH>FRONT DOOR>DISASSEMBLY


G

REPLACE REAR DOOR WINDOW REGULATOR SUB-ASSEMBLY RH

Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY


H

REPLACE REAR DOOR WINDOW REGULATOR SUB-ASSEMBLY LH

Click hereVehicle Exterior>DOOR / HATCH>REAR DOOR>DISASSEMBLY