RM38N0EC _58 Vehicle Interior _112347 MY SETTINGS _0509387 MY SETTINGS SYSTEM J

MY SETTINGS  MY SETTINGS SYSTEM  Cannot Delete the Face ID  


DESCRIPTION

If the face ID cannot be cleared, it is suspected that the combination meter assembly or navigation receiver assembly is malfunctioning.

CAUTION / NOTICE / HINT

NOTICE:

When replacing the combination meter assembly, always replace it with a new one. If a combination meter assembly which was installed to another vehicle is used, the information stored in it will not match the information from the vehicle and a DTC may be stored.


PROCEDURE

1.CHECK DTC OUTPUT
a.

Check for DTCs.

Body Electrical > Combination Meter > Trouble Codes
50001 409

OK:

DTCs are not output.


Result:
Proceed to
OK
NG



OK

2.CHECK NAVIGATION SYSTEM (DIAGNOSTIC SYSTEM CHECK MODE)

NG

GO TO DIAGNOSTIC TROUBLE CODE CHART

2.CHECK NAVIGATION SYSTEM (DIAGNOSTIC SYSTEM CHECK MODE)
a.

Using the navigation system, check the diagnostic system check mode screen.

Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION SYSTEM>OPERATION CHECK


b.

Check that NG is not displayed for Meter.


OK:

NG is not displayed for Meter


Result:
Proceed to
OK
NG



OK

3.CHECK METER / GAUGE SYSTEM

NG

GO TO METER / GAUGE SYSTEM

Click hereVehicle Interior>METER / GAUGE / DISPLAY>METER / GAUGE SYSTEM (for TFT Meter Type)>HOW TO PROCEED WITH TROUBLESHOOTING


3.CHECK METER / GAUGE SYSTEM
a.

Refer to the meter / gauge system.

Click hereVehicle Interior>METER / GAUGE / DISPLAY>METER / GAUGE SYSTEM (for TFT Meter Type)>HOW TO PROCEED WITH TROUBLESHOOTING


OK:

Meter / gauge system is normal


Result:
Proceed to
OK
NG



OK

4.CHECK NAVIGATION DISPLAY (FACE ID REGISTRATION)

NG

GO TO METER / GAUGE SYSTEM

Click hereVehicle Interior>METER / GAUGE / DISPLAY>METER / GAUGE SYSTEM (for TFT Meter Type)>HOW TO PROCEED WITH TROUBLESHOOTING


4.CHECK NAVIGATION DISPLAY (FACE ID REGISTRATION)
a.

Operate the navigation system and check that the face ID setting screen can be displayed.

HINT:

The face ID setting screen can be displayed by entering the Personal Center > Face ID Setting of the navigation system.



OK:

The face ID setting screen can be displayed.


Result:
Proceed to
OK
NG



OK

5.PERFORM FACE ID CLEARING AGAIN

NG

GO TO OTHER DIAGNOSTIC PROCEDURE (Cannot proceed to face ID registration screen)

Click hereVehicle Interior>MY SETTINGS>MY SETTINGS SYSTEM>PROBLEM SYMPTOMS TABLE


5.PERFORM FACE ID CLEARING AGAIN
a.

Disconnect the cable from the negative (-) auxiliary battery terminal.


b.

Reconnect the cable to the negative (-) auxiliary battery terminal.


c.

Perform face ID clearing again.

Click hereVehicle Interior>MY SETTINGS>MY SETTINGS SYSTEM>REGISTRATION


OK:

Face ID clearing is possible.


Result:
Proceed to
OK
NG



OK

END

NG

REPLACE NAVIGATION RECEIVER ASSEMBLY

Click hereAudio / Visual / Telematics>NAVIGATION / MULTI INFO DISPLAY>NAVIGATION RECEIVER>REMOVAL