Use these procedures to troubleshoot the CXPI communication system.
*: Use the GTS.
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Measure the auxiliary battery voltage with the ignition switch off.
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
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Using the GTS, check for CAN communication system DTCs.
for HEV Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for HV Model)>DIAGNOSIS SYSTEM202304,202307,_57,_080743,_0392424,RM100000002B9SB,202307,999999,_57,_080743,_0392424,RM100000002CP2C,
for Gasoline Model (except NR Series): Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for Gasoline Model (except NR Series))>DIAGNOSIS SYSTEM202304,999999,_57,_080743,_0598531,RM100000002BFVC,
| Result | Proceed to |
|---|---|
| CAN DTCs are not output | A |
| CAN DTCs are output | B |
A
B
for HEV Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for HV Model)>HOW TO PROCEED WITH TROUBLESHOOTING202304,999999,_57,_080743,_0392424,RM100000002BB1R,
for Gasoline Model (except NR Series): Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for Gasoline Model (except NR Series))>HOW TO PROCEED WITH TROUBLESHOOTING202304,999999,_57,_080743,_0598531,RM100000002BFV9,
Use the GTS to check if the power integration system is functioning normally.
| Result | Proceed to |
|---|---|
| Power integration system DTCs are not output | A |
| Power integration system DTCs are output | B |
A
B
Check for DTCs and make a note of any codes that are output.
Clear the DTCs.
Recheck for DTCs.
| Result | Proceed to |
|---|---|
| No DTCs output | A |
| DTCs output | B |
A
B
Data List / Active Test
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