RM3660EC _56 Audio / Visual / Telematics _080753 TELEMATICS _0397006 TELEMATICS SYSTEM(for Gasoline Model) J

TELEMATICS  TELEMATICS SYSTEM(for Gasoline Model)  Telematics Transceiver Malfunction  


WIRING DIAGRAM

for 10.25 Inch Display
E462879E04
5.365,3.458 5.979,3.656 0.615,0.198 10 false A 5.365,1.385 5.979,1.583 0.615,0.198 10 false C 5.698,1.365 6.313,1.563 0.615,0.198 10 false TEL Main 5.385,1.156 6,1.354 0.615,0.198 10 false 1 5.375,3.24 5.99,3.438 0.615,0.198 10 false 1 3.688,3.573 4.302,3.771 0.615,0.198 10 false * 1.156,1.667 1.771,1.865 0.615,0.198 10 false D 1.167,3.719 1.781,3.917 0.615,0.198 10 false D 0.448,7.188 2.51,7.458 2.063,0.271 10 false *: Antenna Cord Sub-assembly 1.875,5.917 3.542,6.156 1.667,0.24 10 false from IGR NO. 1 Relay 2.458,5.25 3.458,5.563 1,0.313 10 false from Battery 3.802,6.073 5.469,6.313 1.667,0.24 10 false ECU-IGR NO. 3 5.667,5.26 6.167,5.469 0.5,0.208 10 false +B 5.667,5.938 6.167,6.146 0.5,0.208 10 false IG2 5.677,6.615 6.177,6.823 0.5,0.208 10 false E 5.313,5.271 5.813,5.479 0.5,0.208 10 false I72 5.313,5.927 5.813,6.135 0.5,0.208 10 false I72 5.323,6.594 5.823,6.802 0.5,0.208 10 false I72 5.323,6.417 5.823,6.625 0.5,0.208 10 false 20 5.323,5.74 5.823,5.948 0.5,0.208 10 false 19 5.375,5.083 5.875,5.292 0.5,0.208 10 false 1 5.375,7.24 6.938,7.563 1.563,0.323 10 false Telematics Transceiver 5.698,3.458 6.313,3.656 0.615,0.198 10 false TEL Sub 3.635,1.479 4.25,1.677 0.615,0.198 10 false * 1.115,3.938 2.323,4.354 1.208,0.417 10 false Navigation Antenna Assembly 2.156,1.167 2.51,1.333 0.354,0.167 10 false 1 2.167,3.198 2.521,3.365 0.354,0.167 10 false 4 1.135,1.885 2.344,2.302 1.208,0.417 10 false Navigation Antenna Assembly 4.052,5.406 5.719,5.646 1.667,0.24 10 false DCM

except 10.25 Inch Display
E462879E01
5.365,3.458 5.979,3.656 0.615,0.198 10 false A 5.365,1.385 5.979,1.583 0.615,0.198 10 false C 5.698,1.365 6.313,1.563 0.615,0.198 10 false TEL Main 5.385,1.156 6,1.354 0.615,0.198 10 false 1 5.375,3.24 5.99,3.438 0.615,0.198 10 false 1 3.688,3.573 4.302,3.771 0.615,0.198 10 false * 1.156,1.667 1.771,1.865 0.615,0.198 10 false D 1.167,3.719 1.781,3.917 0.615,0.198 10 false D 0.271,7.115 2.333,7.385 2.063,0.271 10 false *: Antenna Cord Sub-assembly 1.896,5.906 3.563,6.146 1.667,0.24 10 false from IG2-NO. 2 Relay 2.427,5.25 3.427,5.563 1,0.313 10 false from Battery 3.771,5.417 5.438,5.656 1.667,0.24 10 false DCM/MAYDAY 3.813,6.083 5.479,6.323 1.667,0.24 10 false ECU-IG2 NO. 3 5.667,5.26 6.167,5.469 0.5,0.208 10 false +B 5.667,5.927 6.167,6.135 0.5,0.208 10 false IG2 5.677,6.615 6.177,6.823 0.5,0.208 10 false E 5.313,5.271 5.813,5.479 0.5,0.208 10 false I72 5.313,5.927 5.813,6.135 0.5,0.208 10 false I72 5.323,6.594 5.823,6.802 0.5,0.208 10 false I72 5.323,6.417 5.823,6.625 0.5,0.208 10 false 20 5.323,5.74 5.823,5.948 0.5,0.208 10 false 19 5.375,5.083 5.875,5.292 0.5,0.208 10 false 1 5.375,7.24 6.938,7.563 1.563,0.323 10 false Telematics Transceiver 5.698,3.458 6.313,3.656 0.615,0.198 10 false TEL Sub 3.635,1.479 4.25,1.677 0.615,0.198 10 false * 1.115,3.938 2.323,4.354 1.208,0.417 10 false Navigation Antenna Assembly 2.156,1.167 2.51,1.333 0.354,0.167 10 false 1 2.167,3.198 2.521,3.365 0.354,0.167 10 false 4 1.135,1.885 2.344,2.302 1.208,0.417 10 false Navigation Antenna Assembly

CAUTION / NOTICE / HINT

NOTICE:
·

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Telematics System.

Click hereAudio / Visual / Telematics>TELEMATICS>TELEMATICS SYSTEM (for Gasoline Model)>PRECAUTION

·

Before replacing the telematics transceiver, refer to Service Bulletin.



PROCEDURE

1.MOVE VEHICLE
a.

If the vehicle is outside the communication service area, move the vehicle into a communication service area, wait for a while and perform the operation again.


Result:
Proceed to
NEXT



NEXT

2.CHECK DTC OUTPUT
2.CHECK DTC OUTPUT
a.

Clear the DTCs.

Body Electrical > Telematics > Clear DTCs
50002 459

b.

Recheck for DTCs and check if the same DTC is output again.

Body Electrical > Telematics > Trouble Codes
50001 459

Result:
Result Proceed to
No DTCs are output. A
DTCs are output. B



A

3.CONTACT TOYOTA CONNECT SUPPORT CENTER

B

GO TO DIAGNOSTIC TROUBLE CODE CHART

Click hereAudio / Visual / Telematics>TELEMATICS>TELEMATICS SYSTEM (for Gasoline Model)>DIAGNOSTIC TROUBLE CODE CHART


3.CONTACT TOYOTA CONNECT SUPPORT CENTER
a.

Read value using GTS.

i.

Connect the GTS to the DLC3.


ii.

Turn the engine switch on (IG).


iii.

Turn the GTS on.


iv.

Enter the following menus: Body Electrical / Telematics / Data List.


v.

According to the display on the GTS, read the "Data List".

Body Electrical > Telematics > Data List
Tester Display Measurement Item Range Normal Condition Diagnostic Note
IMEI IMEI of telematics transceiver 15 digits - -
Telematics Activation Status DCM activation status Shipping or Active Shipping: Not activated
Active: Activated 		-


b.

Contact the TOYOTA Connect support center.

i.

Contact the TOYOTA Connect support center and inform them of the following:

·

Phenomenon: Communication has been initialized but communication is not possible.

·

Telematics Activation Status

·

IMEI

·

VIN


HINT:

The TOYOTA Connect support center will perform an investigation and provide the results.



ii.

Check the problem symptoms after receiving a call from the TOYOTA Connect support center.

Result:
Result Proceed to
System returns to normal. A
Problem symptom recurs. B





A

CHECK PROBLEM SYMPTOM AFTER ENGINE SWITCH IS TURNED OFF TO ON (IG)

B

4.INSPECT NAVIGATION ANTENNA ASSEMBLY (TEL Main)
8.CHECK PROBLEM SYMPTOM (ENGINE SWITCH OFF AND ON (IG))
a.

Check for the problem symptom.

i.

Turn the engine switch off and then on (IG).


ii.

Check if the problem symptom recurs.

Result:
Result Proceed to
System returns to normal. A
System does not return to normal. B





A

END

B

9.CHECK HARNESS AND CONNECTOR (TELEMATICS TRANSCEIVER POWER SOURCE)
9.CHECK HARNESS AND CONNECTOR (TELEMATICS TRANSCEIVER POWER SOURCE)
a.

Disconnect the I72 telematics transceiver connector.


b.

Measure the resistance according to the value(s) in the table below.

Standard Resistance:
Tester Connection Condition Specified Condition
I72-20 (E) - Body ground Always Below 1 Ω



c.

Measure the voltage according to the value(s) in the table below.

Standard Voltage:
Tester Connection Condition Specified Condition
I72-1 (+B) - I72-20 (E) Always 11 to 14 V
I72-19 (IG2) - I72-20 (E) Engine switch on (IG) 11 to 14 V



Result:
Proceed to
OK
NG



OK

REPLACE TELEMATICS TRANSCEIVER

Click hereAudio / Visual / Telematics>TELEMATICS>TELEMATICS TRANSCEIVER>REMOVAL


NG

REPAIR OR REPLACE HARNESS OR CONNECTOR