Use the following procedure to troubleshoot the air conditioning system.
*: Use the GTS.
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In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points for problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
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Measure the battery voltage.
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
Check the fuses and relays.
Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
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Using the GTS, check for CAN communication system DTCs.
| Result | Proceed to |
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| CAN communication system DTCs are not output | A |
| CAN communication system DTCs are output | B |
A
B
Check for DTCs and note any codes that are output.
Clear the DTCs.
Recheck for DTCs. Based on the DTCs output above, try to force output of the air conditioning system DTC by simulating the operation indicated by the DTC.
| Result | Proceed to |
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| DTCs are not output | A |
| DTCs are output | B |
A
B
Refer to Vehicle Control History (RoB).
Check for vehicle control history (RoB) and note any codes that are output.
| Tester Display |
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| Vehicle Control History (RoB) |
| Result | Proceed to |
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| No vehicle control history (RoB) is output | A |
| Vehicle control history (RoB) is output | B |
A
B
Operate each switch on the air conditioning control assembly and check that the switches of the air conditioning system operate normally.
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| OK |
| NG |
OK
NG
Operate the blower switch on the air conditioning control assembly and check that the blower control operates normally.
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| OK |
| NG |
OK
NG
Operate the recirculation/fresh switch on the air conditioning control assembly and check that the air inlet control operates normally.
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| OK |
| NG |
OK
NG
Operate the air outlet mode switch on the air conditioning control assembly and check that the air outlet control operates normally.
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| OK |
| NG |
OK
NG
Operate the temperature adjustment switches on the air conditioning control assembly and check that cool air is blown from the registers.
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| OK |
| NG |
OK
NG
Operate the temperature adjustment switches on the air conditioning control assembly and check that warm air is blown from the air registers.
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| OK |
| NG |
OK
NG
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