Remove all causes of non-operation other than the vehicle components and vehicle settings. Under these conditions, if the digital key entry operation range is small, there may be a malfunction in the BLE luggage digital key receiver assembly and the digital key.
Before performing troubleshooting of the vehicle, refer to Precautions for Inspection or Registration to check for a cause of the malfunction which is not related to vehicle settings or vehicle components.
Perform troubleshooting with the electrical key transmitter sub-assembly not inside the detection area of the smart entry and start system.
When using the digital key to perform door lock/unlock with the entry function, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
Make sure that no DTCs are output. If any DTCs are output, proceed to Diagnostic Trouble Code Chart.
Cancel power saving mode before performing troubleshooting.
If the digital key system has been disabled, enable the system before performing troubleshooting.
Before replacing the BLE luggage digital key receiver assembly, refer to Service Bulletin.
Hold the key in your hand and hold your hand close to the digital key detection range. Then perform door lock/unlock using the entry function.*
For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.
Repeat * while moving your hand closer to and farther from the vehicle, and check the range where the entry function operates.
The entry function operates within the same range as usual
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Using the GTS, check for Vehicle Control History (RoB).
| Tester Display |
|---|
| Vehicle Control History (RoB) |
Take appropriate action in accordance with the result of the cause analysis.
| Proceed to |
|---|
| NEXT |
NEXT
With only one digital key connected to BLE, perform inspection in digital key diagnostic mode.
Check the BLE luggage digital key receiver assembly in digital key diagnostic mode.
Using the GTS, select Body Electrical / Entry&Start / Utility / Communication Check (Digital Key Diag Mode) / Digital key back door/trunk lid outside area
| Tester Display |
|---|
| Communication Check (Digital Key Diag Mode) |
Hold the digital key in your hand, and hold your hand close to the digital key detection range. Check that the combination meter assembly buzzer sounds.*
For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.
Repeat * while moving your hand closer to and farther from the vehicle, and check the range where the combination meter assembly buzzer sounds.
| Result | Proceed to |
|---|---|
| The combination meter assembly buzzer sounds within a narrower range than the usual operating range | A |
| The combination meter assembly does not sound | B |
A
B
Check if there is digital key available that is already registered to the vehicle.
| Result | Proceed to |
|---|---|
| Another registered digital key is not available | A |
| Another registered digital key is available | B |
A
B
Check if another vehicle equipped with digital key system is available
| Result | Proceed to |
|---|---|
| Vehicle equipped with digital key system not available | A |
| Vehicle equipped with digital key system available | B |
A
B
Register a share key.
Refer to the digital key application.
| Proceed to |
|---|
| NEXT |
NEXT
a. Hold a different registered digital key in your hand hold your hand close to the digital key detection range. Then perform door lock/unlock using the entry function.*
For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.
Repeat * while moving your hand closer to and farther from the vehicle, and check the range where the entry function operates.
The entry function operates within the same range as usual
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Install BLE luggage digital key receiver assembly properly.
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Register a share key that did not operate correctly within the default operating range to another vehicle equipped with a digital key system.
Refer to the digital key application.
| Proceed to |
|---|
| NEXT |
NEXT
Hold a registered digital key in your hand and hold your hand close to the digital key detection range. Then perform door lock/unlock using the entry function.*
For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.
Repeat * while moving your hand closer to and farther from the vehicle, and check the range where the entry function operates.
The entry function operates within the same range as usual
| Proceed to |
|---|
| OK |
| NG |
OK
NG