RM3660EC _56 Audio / Visual / Telematics _101189 CELLULAR COMMUNICATION _0470885 ETC SYSTEM T

CELLULAR COMMUNICATION  ETC SYSTEM  PROBLEM SYMPTOMS TABLE  


HINT:
·

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.

·

Inspect the fuses and relays related to this system before inspecting the suspected areas below.



ETC System
Symptom Suspected Area Link
When the ignition switch is turned to ON, the red indicator of the toll collection ECU assembly blinks for 5 seconds and the buzzer sounds 4 times Proceed to "Diagnosis System" Click here
When the ignition switch is turned to ON, the green indicator of the toll collection ECU assembly blinks for 5 seconds and the buzzer sounds 2 times Proceed to "Diagnosis System" Click here
When the ignition switch is turned to ON, the red indicator of the toll collection ECU assembly illuminates for 5 seconds Proceed to "Diagnosis System" Click here
When the ignition switch is turned to ON, the green indicator of the toll collection ECU assembly does not illuminate Proceed to "Diagnosis System" Click here
ETC gate barrier does not open Check that there are no obstacles blocking communication of the toll collection ECU assembly -
Proceed to "Diagnosis System" Click here
Ask the customer to check the activation status of the toll collection ECU assembly, using the dedicated smartphone application -
Ask the customer to check that there is nothing wrong with the account, using the dedicated smartphone application -
Toll collection ECU assembly Click here
When making an ETC transaction, the red indicator of the toll collection ECU assembly blinks 1 time and the buzzer sounds 3 times (transaction failed) Check that there are no obstacles blocking communication of the toll collection ECU assembly -
Proceed to "Diagnosis System" Click here
Ask the customer to check the activation status of the toll collection ECU assembly, using the dedicated smartphone application -
Ask the customer to check that there is nothing wrong with the account, using the dedicated smartphone application -
Toll collection ECU assembly Click here
The toll collection ECU assembly BT switch cannot be pressed/does not respond Check the installation condition -
Toll collection ECU assembly Click here
Abnormal noise from the toll collection ECU assembly Check the installation condition -
Toll collection ECU assembly Click here
The toll collection ECU assembly cannot be activated Check the installation condition -
Proceed to "Diagnosis System" Click here
Ask the customer to check that there is nothing wrong with the account, using the dedicated smartphone application -
Toll collection ECU assembly Click here