RM3660EC _56 Audio / Visual / Telematics _080751 AUDIO / VIDEO _0392314 AUDIO AND VISUAL SYSTEM(for Gasoline Model with Radio and Display Type (except 10.25 Inch Display)) J

AUDIO / VIDEO  AUDIO AND VISUAL SYSTEM(for Gasoline Model with Radio and Display Type (except 10.25 Inch Display))  Cellular Phone Registration Failure  


PROCEDURE

1.CHECK USAGE CONDITION
a.

Check that the vehicle and cellular phone meet the following conditions:

NOTICE:

If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.


·

"Bluetooth" setting of the cellular phone is on.

·

Operating system and software of the cellular phone are the latest versions.

·

There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.



b.

Register the cellular phone again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.


Result:
Result Proceed to
Cellular phone can be registered. A
Cellular phone cannot be registered. B




A

END

B

2.RESTART CELLULAR PHONE
2.RESTART CELLULAR PHONE
a.

Restart the cellular phone.


b.

Turn the engine switch off.


c.

Turn the engine switch on (ACC).


d.

Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.


Result:
Result Proceed to
Cellular phone can be registered. A
Cellular phone cannot be registered. B




A

END

B

3.BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE
3.BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE
a.

Place the cellular phone close to the radio and display receiver assembly.


b.

Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.


Result:
Result Proceed to
Cellular phone can be registered. A
Cellular phone cannot be registered. B




A

END

B

4.CLEAR REGISTERED DEVICE INFORMATION
4.CLEAR REGISTERED DEVICE INFORMATION
a.

Clear all "Bluetooth" devices registered to the cellular phone and the radio and display receiver assembly.


b.

Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.


Result:
Result Proceed to
Cellular phone can be registered. A
Cellular phone cannot be registered. B




A

END

B

5.CHECK USING ANOTHER VEHICLE
5.CHECK USING ANOTHER VEHICLE
a.

Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.

HINT:
·

Make sure to obtain the customer's permission to perform this procedure.

·

After the inspection, clear the registered information and usage history acquired during the inspection.

·

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.



Result:
Result Proceed to
Cellular phone can be registered. A
Cellular phone cannot be registered. B




A

B

6.CHECK USING ANOTHER CELLULAR PHONE
6.CHECK USING ANOTHER CELLULAR PHONE
a.

Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

HINT:
·

Make sure to obtain the customer's permission to perform this procedure.

·

After the inspection, clear the registered information and usage history acquired during the inspection.

·

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.



Result:
Result Proceed to
Cellular phone can be registered. A
Cellular phone cannot be registered. B




A

END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)

B