Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.
| Symptom | Suspected Area | Link |
|---|---|---|
| When the ignition switch is turned to ON, the red indicator of the toll collection ECU assembly blinks for 5 seconds and the buzzer sounds 4 times | Proceed to "Diagnosis System" | 202201,999999,_56,_115646,_0512191,RM1000000020HH6,
|
| When the ignition switch is turned to ON, the green indicator of the toll collection ECU assembly blinks for 5 seconds and the buzzer sounds 2 times | Proceed to "Diagnosis System" | 202201,999999,_56,_115646,_0512191,RM1000000020HH6,
|
| When the ignition switch is turned to ON, the red indicator of the toll collection ECU assembly illuminates for 5 seconds and the buzzer sound 1 time | Proceed to "Diagnosis System" | 202201,999999,_56,_115646,_0512191,RM1000000020HH6,
|
| When the ignition switch is turned to ON, the green indicator of the toll collection ECU assembly does not illuminate | Proceed to "Diagnosis System" | 202201,999999,_56,_115646,_0512191,RM1000000020HH6,
|
| ETC gate barrier does not open | Check that there are no obstacles blocking communication of the toll collection ECU assembly | - |
| Proceed to "Diagnosis System" | 202201,999999,_56,_115646,_0512191,RM1000000020HH6,
|
|
| Ask the customer to check the activation status of the toll collection ECU assembly, using the dedicated smartphone application | - | |
| Ask the customer to check that there is nothing wrong with the account, using the dedicated smartphone application | - | |
| Toll collection (ETC) computer assembly | 202201,202307,_56,_115646,_0516513,RM100000002130A,202307,999999,_56,_115646,_0516513,RM100000002D2RD,
|
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| When making an ETC transaction, the red indicator of the toll collection ECU assembly blinks 1 time and the buzzer sounds 3 times (transaction failed) | Check that there are no obstacles blocking communication of the toll collection ECU assembly | - |
| Proceed to "Diagnosis System" | 202201,999999,_56,_115646,_0512191,RM1000000020HH6,
|
|
| Ask the customer to check the activation status of the toll collection ECU assembly, using the dedicated smartphone application | - | |
| Ask the customer to check that there is nothing wrong with the account, using the dedicated smartphone application | - | |
| Toll collection (ETC) computer assembly | 202201,202307,_56,_115646,_0516513,RM100000002130A,202307,999999,_56,_115646,_0516513,RM100000002D2RD,
|
|
| The toll collection ECU assembly BT switch cannot be pressed/does not respond | Check the installation condition | - |
| Toll collection (ETC) computer assembly | 202201,202307,_56,_115646,_0516513,RM100000002130A,202307,999999,_56,_115646,_0516513,RM100000002D2RD,
|
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| Abnormal noise from the toll collection ECU assembly | Check the installation condition | - |
| Toll collection (ETC) computer assembly | 202201,202307,_56,_115646,_0516513,RM100000002130A,202307,999999,_56,_115646,_0516513,RM100000002D2RD,
|
|
| The toll collection ECU assembly cannot be activated | Check the installation condition | - |
| Proceed to "Diagnosis System" | 202201,999999,_56,_115646,_0512191,RM1000000020HH6,
|
|
| Ask the customer to check that there is nothing wrong with the account, using the dedicated smartphone application | - | |
| Toll collection (ETC) computer assembly | 202201,999999,_56,_115646,_0512191,RM1000000020HH6,
|