The power window regulator motor assemblies are operated by the multiplex network master switch assembly, power window regulator switch assembly or rear power window regulator switch assemblies. The power window regulator motor assemblies have motor, regulator and ECU functions.
This DTC is output when a power window regulator motor assembly is malfunctioning.
| DTC No. | Detection Item | DTC Detection Condition | Trouble Area |
|---|---|---|---|
| B2311 | Power Window Motor Malfunction | Front power window regulator motor assembly LH is malfunctioning | ·
Front power window regulator motor assembly LH ·
Incorrect installation of power window components ·
Overheated front power window regulator motor assembly LH ·
Harness or connector |
| DTC No. | Detection Item | DTC Detection Condition | Trouble Area |
|---|---|---|---|
| B2311 | Power Window Motor Malfunction | Front power window regulator motor assembly RH is malfunctioning | ·
Front power window regulator motor assembly RH ·
Incorrect installation of power window components ·
Overheated front power window regulator motor assembly RH ·
Harness or connector |
| DTC No. | Detection Item | DTC Detection Condition | Trouble Area |
|---|---|---|---|
| B2311 | Power Window Motor Malfunction | Rear power window regulator motor assembly LH is malfunctioning | ·
Rear power window regulator motor assembly LH ·
Incorrect installation of power window components ·
Overheated rear power window regulator motor assembly LH ·
Harness or connector |
| DTC No. | Detection Item | DTC Detection Condition | Trouble Area |
|---|---|---|---|
| B2311 | Power Window Motor Malfunction | Rear power window regulator motor assembly RH is malfunctioning | ·
Rear power window regulator motor assembly RH ·
Incorrect installation of power window components ·
Overheated rear power window regulator motor assembly RH ·
Harness or connector |
DTC B2311 is stored in each power window regulator motor assembly.
If a power window regulator motor assembly has been replaced with a new one, initialize the power window control system.
If a power window regulator motor assembly and door window regulator sub-assembly have been removed and installed, or if a power window regulator motor assembly was reused when a door glass or door glass run was replaced, initialize the power window control system.
Inspect the fuses for circuits related to this system before performing the following procedure.
The power window control system uses the LIN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the power window control system after confirming that the communication system is functioning properly.
Clear the DTCs.
Check for DTCs.
| Result | Proceed to |
|---|---|
| DTC B2311 is not output | A |
| DTC B2311 is output | B |
A
B
Check the parts which the DTCs have been output from.
| Result | Proceed to |
|---|---|
| DTC output from D-Door Motor | A |
| DTC output from D-Door Motor | B |
| DTC output from RL-Door Motor | C |
| DTC output from RR-Door Motor | D |
A
B
C
D
| *a | Component with harness connected
(Front Power Window Regulator Motor Assembly LH) |
Measure the resistance according to the value(s) in the table below.
| Tester Connection | Condition | Specified Condition |
|---|---|---|
| J6-1 (GND) - Body ground | Always | Below 1 Ω |
Measure the voltage according to the value(s) in the table below.
| Tester Connection | Switch Condition | Specified Condition |
|---|---|---|
| J6-2 (B) - J6-1 (GND) | Ignition switch off | 11 to 14 V |
| Proceed to |
|---|
| OK |
| NG |
OK
NG
| *a | Component with harness connected
(Front Power Window Regulator Motor Assembly RH) |
Measure the resistance according to the value(s) in the table below.
| Tester Connection | Condition | Specified Condition |
|---|---|---|
| I7-1 (GND) - Body ground | Always | Below 1 Ω |
Measure the voltage according to the value(s) in the table below.
| Tester Connection | Switch Condition | Specified Condition |
|---|---|---|
| I7-2 (B) - I7-1 (GND) | Ignition switch off | 11 to 14 V |
| Proceed to |
|---|
| OK |
| NG |
OK
NG
| *a | Component with harness connected
(Rear Power Window Regulator Motor Assembly LH) |
Measure the resistance according to the value(s) in the table below.
| Tester Connection | Condition | Specified Condition |
|---|---|---|
| L5-1 (GND) - Body ground | Always | Below 1 Ω |
Measure the voltage according to the value(s) in the table below.
| Tester Connection | Switch Condition | Specified Condition |
|---|---|---|
| L5-2 (B) - L5-1 (GND) | Ignition switch off | 11 to 14 V |
| Proceed to |
|---|
| OK |
| NG |
OK
NG
| *a | Component with harness connected
(Rear Power Window Regulator Motor Assembly RH) |
Measure the resistance according to the value(s) in the table below.
| Tester Connection | Condition | Specified Condition |
|---|---|---|
| K5-1 (GND) - Body ground | Always | Below 1 Ω |
Measure the voltage according to the value(s) in the table below.
| Tester Connection | Switch Condition | Specified Condition |
|---|---|---|
| K5-2 (B) - K5-1 (GND) | Ignition switch off | 11 to 14 V |
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Perform the Active Test according to the display on the GTS.
Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate.
Up and down movement does not occur if the arrow is not pressed and held.
| Tester Display | Measurement Item | Control Range | Diagnostic Note |
|---|---|---|---|
| Power Window | Power window | OFF / DOWN / UP | - |
| Tester Display | Measurement Item | Control Range | Diagnostic Note |
|---|---|---|---|
| Power Window | Power window | OFF / DOWN / UP | - |
| Tester Display | Measurement Item | Control Range | Diagnostic Note |
|---|---|---|---|
| Power Window | Power window | OFF / DOWN / UP | - |
| Tester Display | Measurement Item | Control Range | Diagnostic Note |
|---|---|---|---|
| Power Window | Power window | OFF / DOWN / UP | - |
| Tester Display |
|---|
| Power Window |
| Tester Display |
|---|
| Power Window |
| Tester Display |
|---|
| Power Window |
| Tester Display |
|---|
| Power Window |
Each power window motor operates.
| Result | Proceed to |
|---|---|
| OK | A |
| NG (D-Door Motor) | B |
| NG (P-Door Motor) | C |
| NG (RL-Door Motor) | D |
| NG (RR-Door Motor) | E |
A
B
C
D
E
Initialize the power window regulator motor assembly.
Initialize the power window regulator motor assembly that has DTC B2311 stored in its ECU.
| Proceed to |
|---|
| NEXT |
NEXT
Check that the power window operates normally by opening and closing the window.
Check the power window operation of the window for which DTC B2311 has been stored.
Each power window operates normally.
| Result | Proceed to |
|---|---|
| OK | A |
| NG (D-Door Motor) | B |
| NG (P-Door Motor) | C |
| NG (RL-Door Motor) | D |
| NG (RR-Door Motor) | E |
A
B
C
D
E
Check that the power window components are installed correctly.
Power window components are installed correctly.
| Proceed to |
|---|
| OK |
| NG |
OK
NG