RM36D0EC _59 Vehicle Exterior _083093 DOOR / HATCH _0584672 POWER BACK DOOR SYSTEM J

DOOR / HATCH  POWER BACK DOOR SYSTEM  Power Back Door cannot be Operated Frequently  


DESCRIPTION

If the power back door system does not operate, a vehicle malfunction, environmental problem, and customer (including passenger) operation are possible causes. Using Vehicle Control History (RoB) allows the cause to be narrowed down, and repair, replacement, and in some circumstances explaining the environment or usage conditions can help resolve the malfunction.

PROCEDURE

1.CHECK VEHICLE CONTROL HISTORY (RoB)
a.

Using the GTS, check for vehicle control history (RoB).

Body Electrical > Back Door > Utility
Tester Display
Vehicle Control History (RoB)
50005 489 64

Result:
Result Proceed to
Vehicle control history (RoB) item is not stored. A
Vehicle control history (RoB) item is stored. B



A

B

END (explain the cause why it did not operate to the customer)