Use the following procedure to troubleshoot the window defogger system.
*: Use the GTS.
| Proceed to |
|---|
| NEXT |
NEXT
In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points for problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
| Proceed to |
|---|
| NEXT |
NEXT
Measure the auxiliary battery voltage with the ignition switch off.*1
Measure the auxiliary battery voltage.*2
*1: for HV Model
*2: for Gasoline Model
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
Check the fuses and relays.
Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
Check the vehicle specifications.
| Proceed to |
|---|
| NEXT |
NEXT
Using the GTS, check for CAN communication system DTCs.
| Result | Proceed to |
|---|---|
| CAN DTCs are not output | A |
| CAN DTCs are output | B |
A
B
for Gasoline Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for Gasoline Model)>HOW TO PROCEED WITH TROUBLESHOOTING202111,202203,_57,_111829,_0499998,RM100000001Z134,202203,202303,_57,_111829,_0499998,RM100000002205J,202303,999999,_57,_111829,_0499998,RM10000000291N8,
| Result | Proceed to |
|---|---|
| CXPI DTCs are not output | A |
| CXPI DTCs are output | B |
A
B
Refer to Problem Symptoms Table.
| Result | Proceed to |
|---|---|
| Fault is not listed in Problem Symptoms Table | A |
| Fault is listed in Problem Symptoms Table | B |
A
B
Data List / Active Test
| Proceed to |
|---|
| NEXT |
NEXT
| Proceed to |
|---|
| NEXT |
NEXT
| Proceed to |
|---|
| NEXT |
NEXT