When the power source mode does not change even after removing the cause of the malfunction which is not related to vehicle settings and vehicle components, the BLE indoor digital key receiver assembly or digital key may be malfunctioning.
Before performing troubleshooting of the vehicle, refer to Precautions for Inspection or Registration to check for a cause of the malfunction which is not related to vehicle settings or vehicle components.
Perform troubleshooting with the electrical key transmitter sub-assembly not inside the detection area of the smart entry and start system.
If the power source does not change, refer to precautions regarding the in-vehicle operating range and make sure the digital key is within the in-vehicle operating range.
Make sure that no DTCs are output. If any DTCs are output, proceed to Diagnostic Trouble Code Chart.
If the digital key system has been disabled, enable the system before performing troubleshooting.
Before replacing the BLE indoor digital key receiver assembly, refer to Service Bulletin.
Hold the digital key above the center console near the vehicle interior BLE digital key receiver and operate the power switch*1 or engine switch*2.
Make sure there is no electronic device that outputs high-voltage or noise inside or around the vehicle.
Make sure that the digital key is not covered by or touching a metal object.
*1: for HV Model
*2: for Gasoline Model
While moving the digital device closer to and farther away from the center console while repeatedly changing the power source mode, check the operating range.
The range at which the power source mode can be changed is the same as the default.
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Using the GTS, check for Vehicle Control History (RoB).
| Tester Display |
|---|
| Vehicle Control History (RoB) |
Take appropriate action in accordance with the result of the cause analysis.
| Proceed to |
|---|
| NEXT |
NEXT
With only one digital key connected to BLE, perform inspection in digital key diagnostic mode.
Check the BLE indoor digital key receiver assembly in key diagnostic mode.
Using the GTS, select Body Electrical / Entry&Start / Utility / Communication Check (Digital Key Diag Mode) / Digital key engine/power start area
| Tester Display |
|---|
| Communication Check (Digital Key Diag Mode) |
While holding the digital key in the in-vehicle operating range, check that the buzzer sounds.
Make sure there is no electronic device that outputs high-voltage or noise inside or around the vehicle.
Make sure that the digital key is not covered by or touching a metal object.
While moving the digital device closer to and farther away from the center console, check the buzzer sound range.
| Result | Proceed to |
|---|---|
| The buzzer sounds when in an operating range smaller than the default of the power source mode changing function | A |
| The buzzer does not sound | B |
A
B
Check if there is digital key available that is already registered to the vehicle.
| Result | Proceed to |
|---|---|
| Another registered digital key is not available | A |
| Another registered digital key is available | B |
A
B
Check if another vehicle equipped with digital key system is available.
| Result | Proceed to |
|---|---|
| Vehicle equipped with digital key system not available | A |
| Vehicle equipped with digital key system available | B |
A
B
Register a share key.
Refer to the digital key application.
| Proceed to |
|---|
| NEXT |
NEXT
Hold a registered digital key above the center console near the vehicle interior BLE digital key receiver and operate the power switch*1 or engine switch*2.
Make sure there is no electronic device that outputs high-voltage or noise inside or around the vehicle.
Make sure that the digital key is not covered by or touching a metal object.
*1: for HV Model
*2: for Gasoline Model
While moving the digital device closer to and farther away from the center console while repeatedly changing the power source mode, check the operating range.
The range at which the power source mode can be changed is the same as the default.
| Proceed to |
|---|
| OK |
| NG |
OK
NG
| *1 | BLE Indoor Digital Key Receiver Assembly |
| *2 | Wire Harness |
| *a | Normal |
| *b | Abnormal |
The illustrations shown are examples only
Check that the wire harness is not contacting or hanging near the BLE indoor digital key receiver assembly.
If the wire harness is contacting or hanging near the BLE indoor digital key receiver assembly, the vehicle interior digital key detection range will change.
Install BLE indoor digital key receiver assembly properly.
| Result | Proceed to |
|---|---|
| OK | A |
| NG (Wire harness is contacting or hanging) | B |
| NG (Not installed correctly) | C |
A
B
C
Register a share key that did not operate correctly within the default operating range to another vehicle equipped with a digital key system.
Refer to the digital key application.
| Proceed to |
|---|
| NEXT |
NEXT
Hold a registered digital key above the center console near the vehicle interior BLE digital key receiver and operate the power switch*1 or engine switch*2.
Make sure there is no electronic device that outputs high-voltage or noise inside or around the vehicle.
Make sure that the digital key is not covered by or touching a metal object.
*1: for HV Model
*2: for Gasoline Model
While moving the digital device closer to and farther away from the center console while repeatedly changing the power source mode, check the operating range.
The range at which the power source mode can be changed is the same as the default.
| Proceed to |
|---|
| OK |
| NG |
OK
NG