When the owner key cannot be cleared using the digital key but can be cleared using the GTS, there may be a malfunction somewhere other than the digital key and other vehicle components.
Also, when all digital keys cannot be cleared using the multi-display but can be cleared using the GTS, it is suspected that the multi-display is malfunctioning.
When the owner key cannot be cleared even after removing the cause of the malfunction which is not related to vehicle settings and vehicle components, there may be a communication system malfunction between the certification ECU (smart key ECU assembly) and digital key ECU assembly.
Before performing troubleshooting of the vehicle, refer to Precautions for Inspection or Registration to check for a cause of the malfunction which is not related to vehicle settings or vehicle components.
Make sure that no DTCs are output. If any DTCs are output, proceed to Diagnostic Trouble Code Chart.
If the digital key system has been disabled, enable the system before performing troubleshooting.
Before replacing the certification ECU (smart key ECU assembly), refer to Service Bulletin.
Clear all registered digital keys using the GTS.
Refer to Service Bulletin.
All digital keys can be cleared.
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Check the problem symptoms.
| Result | Proceed to |
|---|---|
| Digital key could not be cleared using the digital key | A |
| Digital key could not be cleared using the multi-display (w/ Navigation System) | B |
| Digital key could not be cleared using the multi-display (w/o Navigation System) | C |
A
B
C
Using an oscilloscope, check the waveform.
| *a | Component with harness connected
(Digital Key ECU Assembly) |
*b | Waveform |
| *c | Wakeup signal from digital key ECU assembly | *d | Approximately 15 ms. |
| *e | 15 to 50 ms. | *f | Before door lock/unlock operation using digital key |
| *g | After door lock/unlock operation using digital key | - | - |
The waveform shown in the illustration is an example for reference only. Noise, chattering, etc. are not shown.
| Tester Connection | Condition | Tool Setting | Specified Condition |
|---|---|---|---|
| N68-23 (UART) - Body ground | All of the following conditions are met:
·
Ignition switch off ·
Door lock/unlock operation has been not performed via digital key → performed |
2 V/DIV., 20 ms./DIV. | Pulse generation
(See waveform) |
| Result | Proceed to |
|---|---|
| OK (Normal Waveform) | A |
| NG (No Wakeup Signal) | B |
| NG (Normal Waveform Not Output) | C |
| NG (Stuck Low) | D |
A
B
C
D
Replace the digital key ECU assembly with a new one.
Refer to Service Bulletin.
| Proceed to |
|---|
| NEXT |
NEXT
Register the digital key code to the digital key ECU assembly.
Refer to Service Bulletin.
| Proceed to |
|---|
| NEXT |
NEXT
Register the owner key using the original digital key.
Refer to the digital key application.
| Proceed to |
|---|
| NEXT |
NEXT
Clear all registered digital keys using the digital key application.
Refer to the digital key application.
All digital keys can be cleared.
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Disconnect the N68 digital key ECU assembly connector.
Measure the voltage according to the value(s) in the table below.
| Tester Connection | Switch Condition | Specified Condition |
|---|---|---|
| N68-23 (UART) - Body ground | Ignition switch off | 11 to 14 V |
| Proceed to |
|---|
| OK |
| NG |
OK
NG