When the digital key ECU assembly can connect to the digital key via the BLE connection, an indication of the successful BLE connection is displayed on the digital key screen. When a BLE connection cannot be established, it is not possible to perform vehicle operations that use the digital key.
Before performing troubleshooting of the vehicle, refer to Precautions for Inspection or Registration to check for a cause of the malfunction which is not related to vehicle settings or vehicle components.
Perform troubleshooting with the electrical key transmitter sub-assembly not inside the detection area of the smart entry and start system.
Make sure that no DTCs are output. If any DTCs are output, proceed to Diagnostic Trouble Code Chart.
If the digital key system has been disabled, enable the system before performing troubleshooting.
Before replacing the digital key ECU assembly, refer to Service Bulletin.
While near the vehicle, check if the BLE connection is established using the digital key screen.
The distance at which a BLE connection can be established may differ depending on the digital key device.
BLE connection can be established.
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Using the GTS, check for Vehicle Control History (RoB).
| Tester Display |
|---|
| Vehicle Control History (RoB) |
Take appropriate action in accordance with the result of the cause analysis.
| Proceed to |
|---|
| NEXT |
NEXT
Check if there is digital key available that is already registered to the vehicle.
| Result | Proceed to |
|---|---|
| Another registered digital key is not available | A |
| Another registered digital key is available | B |
A
B
Check if another vehicle equipped with digital key system is available.
| Result | Proceed to |
|---|---|
| Vehicle equipped with digital key system not available | A |
| Vehicle equipped with digital key system available | B |
A
B
Register a share key.
Refer to the digital key application.
| Proceed to |
|---|
| NEXT |
NEXT
Using another registered digital key, check that a BLE connection can be established.
The distance at which a BLE connection can be established may differ depending on the digital key device.
BLE connection can be established.
| Proceed to |
|---|
| OK |
| NG |
OK
NG
Register the digital key with which a BLE connection could not be established to another vehicle equipped with a digital key system as the share key.
Refer to the digital key application.
| Proceed to |
|---|
| NEXT |
NEXT
Using another vehicle equipped with a digital key system, check that a BLE connection can be established.
The distance at which a BLE connection can be established may differ depending on the digital key device.
BLE connection can be established.
| Proceed to |
|---|
| OK |
| NG |
OK
NG