Use these procedures to troubleshoot the CXPI communication system.
*: Use the GTS.
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Measure the auxiliary battery voltage with the ignition switch off.
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
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Using the GTS, check for CAN communication system DTCs.
for HV Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for GTMC Made HV Model)>DIAGNOSIS SYSTEM202405,999999,_57,_083091,_0694855,RM100000002LVP2,
for Gasoline Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for GTMC Made Gasoline Model)>HOW TO PROCEED WITH TROUBLESHOOTING202405,202409,_57,_083091,_0694856,RM100000002LUGE,202409,999999,_57,_083091,_0694856,RM100000002NTA4,
| Result | Proceed to |
|---|---|
| CAN DTCs are not output | A |
| CAN DTCs are output | B |
A
B
for Gasoline Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for GTMC Made Gasoline Model)>HOW TO PROCEED WITH TROUBLESHOOTING202405,202409,_57,_083091,_0694856,RM100000002LUGE,202409,999999,_57,_083091,_0694856,RM100000002NTA4,
Use the GTS to check if the power integration system is functioning normally.
| Result | Proceed to |
|---|---|
| Power integration system DTCs are not output | A |
| Power integration system DTCs are output | B |
A
B
Check for DTCs and make a note of any codes that are output.
Clear the DTCs.
Recheck for DTCs.
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| No DTCs output |
| DTCs output |
No DTCs output
DTCs output
Data List / Active Test
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