Use the following procedure to troubleshoot the my settings system.
*: Use the GTS.
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If the vehicle or vehicle controls are operated (for example, during initial inspection when the vehicle is brought in for repair) before vehicle control history (RoB) has been read and saved, the vehicle control history (RoB) information could be lost.
The vehicle control history (RoB) function uses the current system time of the GTS and the time counter inside the controlling ECU to calculate the times shown in the vehicle control history (RoB). For this reason, before reading the vehicle control history (RoB), first make sure that the GTS system clock is accurately set to the current time.
Read and save vehicle control history (RoB) using the GTS.
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| Vehicle Control History (RoB) |
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Measure the auxiliary battery voltage with the ignition switch off.*1
Measure the auxiliary battery voltage.*2
*1: for HV Model
*2: for Gasoline Model
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
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Use the GTS to check if the CAN communication system is functioning normally.
for HV Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for HV Model)>DIAGNOSIS SYSTEM202304,202307,_57,_080743,_0392424,RM100000002B9SB,202307,999999,_57,_080743,_0392424,RM100000002CP2C,
for Gasoline Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for Gasoline Model (except NR Series))>DIAGNOSIS SYSTEM202304,999999,_57,_080743,_0598531,RM100000002BFVC,
| Result | Proceed to |
|---|---|
| CAN communication system DTCs are not output. | A |
| CAN communication system DTCs are output. | B |
A
B
for HV Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for HV Model)>HOW TO PROCEED WITH TROUBLESHOOTING202304,999999,_57,_080743,_0392424,RM100000002BB1R,
for Gasoline Model: Click herePower Source / Network>NETWORKING>CAN COMMUNICATION SYSTEM (for Gasoline Model (except NR Series))>HOW TO PROCEED WITH TROUBLESHOOTING202304,999999,_57,_080743,_0598531,RM100000002BFV9,
Check the smart entry and start system (for Start Function).
for HV Model: Click hereVehicle Interior>THEFT DETERRENT / KEYLESS ENTRY>SMART ENTRY AND START SYSTEM (for Start Function, HV Model)>OPERATION CHECK202304,999999,_58,_080747,_0392032,RM100000002BD9O,
for Gasoline Model: Click hereVehicle Interior>THEFT DETERRENT / KEYLESS ENTRY>SMART ENTRY AND START SYSTEM (for Start Function, Gasoline Model (except NR Series))>OPERATION CHECK202304,999999,_58,_080747,_0600574,RM100000002BD8A,
Smart entry and start system (for Start Function) is normal
| Result | Proceed to |
|---|---|
| OK (w/ Entry Function) | A |
| OK (w/o Entry Function) | B |
| NG | C |
A
B
C
for HV Model: Click hereVehicle Interior>THEFT DETERRENT / KEYLESS ENTRY>SMART ENTRY AND START SYSTEM (for Start Function, HV Model)>HOW TO PROCEED WITH TROUBLESHOOTING202304,999999,_58,_080747,_0392032,RM100000002BD9M,
for Gasoline Model: Click hereVehicle Interior>THEFT DETERRENT / KEYLESS ENTRY>SMART ENTRY AND START SYSTEM (for Start Function, Gasoline Model (except NR Series))>HOW TO PROCEED WITH TROUBLESHOOTING202304,999999,_58,_080747,_0600574,RM100000002BD88,
Check the smart entry and start system (for Entry Function).
Smart entry and start system (for Entry Function) is normal
| Result | Proceed to |
|---|---|
| OK (w/ Digital Key System) | A |
| OK (w/o Digital Key System) | B |
| NG | C |
A
B
C
Check the digital key system.
Digital key system is normal
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| OK |
| NG |
OK
NG
Refer to Problem Symptoms Table.
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| Fault is not listed in Problem Symptoms Table (Fault can be simulated) | A |
| Fault is not listed in Problem Symptoms Table (Fault cannot be simulated) | B |
| Fault is listed in Problem Symptoms Table | C |
A
B
C
Data List / Active Test
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