RM38T0EC _56 Audio / Visual / Telematics _115231 TELEMATICS _0512170 TELEMATICS SYSTEM(for TOYOTA Connect) J

TELEMATICS  TELEMATICS SYSTEM(for TOYOTA Connect)  Alarm Notification Function Malfunction  


PROCEDURE

1.CHECK SETTINGS
a.

Check that the alarm notification function is not set to on.

Result:
Result Proceed to
The alarm notification function is not set to on. A
The alarm notification function is set to on. B




A

2.CHECK FOR SERVICE FLAG

B

CHANGE SETTINGS

2.CHECK FOR SERVICE FLAG
a.

Check for service flag.

i.

According to the display on the GTS, read the "Data List".

Body Electrical > Telematics > Data List
Tester Display Measurement Item Range Normal Condition Diagnostic Note
Alarm Notification Display "Alarm Notification" function enabled/disabled status Disable or Enable Disable: Following function disabled
Enable: Following function enabled
-
Body Electrical > Telematics > Data List
Tester Display
Alarm Notification
50003 459 68

ii.

Check if the flag information indicates "Available" as shown in the illustration.

Result:
Result Proceed to
"Enable" is indicated. A
"Disable" is indicated. B





A

3.CHECK THEFT DETERRENT SYSTEM

B

CONTACT TOYOTA CONNECT SUPPORT CENTER

3.CHECK THEFT DETERRENT SYSTEM
a.

Check if the theft deterrent system is operating and functioning normally.

OK:

The theft deterrent system is normal.



Result:
Proceed to
OK
NG



OK

4.CHECK CELLULAR PHONE

NG

4.CHECK CELLULAR PHONE
a.

Ask the customer to check that the reception of the cellular phone is normal.


b.

Ask the customer to check that the call and e-mail functions of the cellular phone operate properly.

OK:

The cellular phone is normal.



Result:
Proceed to
OK
NG



OK

5.CHECK SETTINGS

NG

REPAIR OR REPLACE CELLULAR PHONE

5.CHECK SETTINGS
a.

Ask the customer to check that the incoming e-mail/call restriction is not set to on.


Result:
Result Proceed to
Incoming e-mail/call restriction is not set to on. A
Incoming e-mail/call restriction is set to on. B



A

CONTACT TOYOTA CONNECT SUPPORT CENTER

B

CHANGE CELLULAR PHONE SETTINGS