RM38T0EC _59 Vehicle Exterior _113746 DOOR / HATCH _0504731 POWER BACK DOOR SYSTEM J

DOOR / HATCH  POWER BACK DOOR SYSTEM  Power Back Door cannot be Operated Frequently  


DESCRIPTION

If the power back door system does not operate, a vehicle malfunction, environmental problem, and customer (including passenger) operation are possible causes. Using Vehicle Control History allows the cause to be narrowed down, and repair, replacement, and in some circumstances explaining the environment or usage conditions can help resolve the malfunction.

CAUTION / NOTICE / HINT

NOTICE:
·

If the vehicle or vehicle controls are operated (for example, during initial inspection when the vehicle is brought in for repair) before operation history has been read out and saved, the operation history information could be lost.

·

The function "Read operation history" uses the current system time setting inside the Techstream and the time counter inside the controlling ECU to calculate the timings shown in the operation history. For this reason, before reading out the operation history, first make sure that the Techstream system clock is accurately set to the current time.

·

The time counter in the control ECU may deviate by up to +/- 10% due to the characteristics of the time counter.

·

The time counter in the control ECU is reset approximately 34 days before the "Current" value due to the characteristics of the time counter. Therefore, the time information stored before the 34th day may not be accurately displayed.



PROCEDURE

1.CHECK VEHICLE CONTROL HISTORY
a.

Enter the following menus: Body Electrical / Back Door / Utility / Vehicle Control History (ROB).

Click here

Body Electrical > Back Door > Utility
Tester Display
Vehicle Control History (RoB)
50005 489 64

Result:
Result Proceed to
Vehicle control history item is not stored. A
Vehicle control history item is stored. B



A

B

END (explain the cause why it did not operate to the customer)